GO Augment

Solutions Engineer - Distribution

Chicago Remote

Sponsorship not specifiedDetected 105 days ago

TypeScriptPythonGoData EngineeringLLMsAI OrchestrationSupply ChainLogisticsERPCommunicationCollaborationFreight Forwarding

About the role

This role is equal parts technical and customer-facing: you'll prototype and troubleshoot solutions, guide customers through onboarding, and bridge the gap between sales, product, and customer success.
Your goal is to turn complex business problems into working solutions - driving adoption, unlocking value from our AI platform, and setting customers up for long-term success.

Responsibilities

Partner with sales, product, and operations on discovery calls, workshops, and design sessions.
Rapidly prototype integrations, automations, or agent workflows to validate fit and feasibility.
Build and maintain SDKs, API clients, connectors, and middleware for customer systems.
Establish and implement best practices for data modeling, prompt engineering, agent orchestration, and error handling.
Produce design docs, integration guides, technical documentation, and training materials.

Requirements

3+ years in a solutions engineering, forward-deployed engineering, or similar technical role in a high-growth software environment.
Hands-on experience with AI/LLM tooling - e.g. LLM frameworks, orchestration platforms, or building workflows with agents and prompts.
Ability to translate customer problems into technical solutions and architectures.
Comfort working in early-stage, dynamic environments without detailed playbooks.

Nice to have

Domain exposure in logistics, supply chain, or system integrations (WMS, TMS, ERP, etc.).
Familiarity with APIs, webhooks, queues, messaging systems, or event-driven architecture.
Experience with data pipelines, transformations, or orchestration frameworks.
Prior work in AI-focused startups or tooling.
Chicago, IL (regular in-office collaboration)

Company info

B2B distribution is broken. Let's fix it.
We are a team of engineers, product designers, and customer champions applying the most transformative technology of our times, AI, to one of the largest industries in the world: B2B distribution and logistics. Our mission is to streamline B2B distributor and freight operations through automation, freeing teams to focus on high-value strategic work.
In our prior lives, we have built multi-billion-dollar companies with products that delighted thousands of merchants and powered billions of dollars in commerce.
We are looking for intelligent, driven people with insatiable curiosity and a desire to make an impact. If you're excited to work with AI that can reason and take action, like humans, in one of the most complex industries in the world, apply below.
B2B distribution is broken.
Let's fix it.
We are a team of engineers, product designers, and customer champions applying the most transformative technology of our times, AI, to one of the largest industries in the world: B2B distribution and logistics.
Our mission is to streamline B2B distributor and freight operations through automation, freeing teams to focus on high-value strategic work.
We are looking for intelligent, driven people with insatiable curiosity and a desire to make an impact.
If you're excited to work with AI that can reason and take action, like humans, in one of the most complex industries in the world, apply below.
We are a team of engineers, product designers, and customer champions applying the most transformative technology of our times,
you'll prototype and troubleshoot solutions, guide customers through onboarding, and bridge the gap between sales, product, and customer success.
As a Solutions Engineer at Augment, you will act as a hands-on builder and trusted technical partner for our customers.

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This listing is sourced directly from GO Augment's careers page and normalized into a canonical job model.