Xavier University

Student Account Specialist

Cincinnati, OH · Full-time

Sponsorship not specifiedDetected 23 days ago

AccountingHRISCustomer SupportCommunicationProblem Solving

About the role

Current Xavier University employees must apply to the internal career site by logging into Workday Student Account Specialist ‌ Xavier University is seeking a dedicated and student-focused Student Account Specialist to join the Bursar team.
This role provides front-line service to students, families, faculty, and staff by assisting with student account questions, payments, refunds, departmental deposits, and related financial processes.
The successful candidate will be detail-oriented, collaborative, and committed to providing excellent service in a fast-paced office environment.

Reconcile daily transactions to the general ledger and collaborate with campus partners such as the Controller's Office, Financial Aid, Student Involvement, and Admissions.
Manage student refund processes, including processing, issuing, tracking returned refunds, and communicating with students and families.
Train, schedule, supervise, and support student workers who provide front-line service in the Bursar Office.
Ability to manage multiple priorities, interpret varied situations, and work both independently and collaboratively.
We unreservedly commit to open and free inquiry, deliberately seek out multiple perspectives, and create a campus where everyone feels a sense of belonging.

High school diploma or GED required.
1-3 years of relevant experience required.
1-3 years of general accounting experience may substitute for a bachelor's degree.
Ability to handle sensitive and confidential information with professionalism and discretion.
Proficiency with office technology and ability to learn new systems and processes.
The Student Account Specialist plays an important role in supporting this mission by helping students and families navigate the financial aspects of their Xavier experience with accuracy, care, and professionalism.

Xavier University offers a wide array of complementary and affordable benefit options to meet the financial, educational, health, and wellness needs of you and your family.
Process student account payments, departmental deposits, tuition credits, deposit refunds, returned payments, and related transactions.
Benefits - applies only to full-time positions:

Xavier University is part of the 500-year-old Jesuit Catholic tradition of academic excellence in the liberal arts.
Guided by our mission and values, we welcome and support members from diverse backgrounds and life experiences.

This listing is sourced directly from Xavier University's careers page and normalized into a canonical job model.