Prokeep

Prokeep

Account Manager, Enterprise

United States

Sponsorship not specifiedDetected 47 days ago
HubSpotCRMSalesAccount ManagementForecastingCustomer SuccessCommunicationCollaborationOrganizational Skills

About the role

  • You will be a trusted advisor to your book of business, helping customers realize the full value of Prokeep by identifying and executing opportunities to grow their investment in our platform.
  • To help us achieve our goals, we are looking for a new team member who is consultative by nature, revenue driven, and invested in customer outcomes.
  • Our ideal candidate brings energy and discipline to every account interaction, thrives in a fast-paced SaaS environment, and is motivated by hitting and exceeding quota.

Responsibilities

  • Proactively prospect into your existing accounts to build a 3x pipeline of expansion opportunities, ensuring consistent pipeline hygiene and accurate forecasting in HubSpot.
  • Lead discovery calls, deliver high-impact product demonstrations, handle pricing negotiations, and overcome objections for products like Order Automation and Growth Hub.
  • Partner closely with Customer Success to conduct regular business reviews, align on adoption and value realization strategies, and create natural expansion opportunities while mitigating churn risk.
  • Maintain Gross Revenue Retention (GRR) of 90% or higher across your book of business.
  • Collaborate with Customer Success, Marketing, Product, and the broader Sales organization to deliver compelling value narratives and support the customer journey.
  • Your success is our success-share in the growth you'll help create.
  • Recharge and refocus with the flexibility to manage your time with no preset limits

Requirements

  • Demonstrated ability to retain and grow a book of business through consultative relationship management and structured account planning.
  • Strong understanding of recurring revenue models and the commercial levers that drive growth and retention.
  • Experience managing a high-volume portfolio of Enterprise accounts with consistent pipeline hygiene and forecast accuracy.
  • Familiarity with HubSpot or similar CRM platforms.
  • Excellent communication skills (written, verbal, and presentation) with the ability to engage effectively at multiple levels of a customer organization
  • must be proficient in communicating with senior executives at large organizations.
  • Here's what you can expect:
  • Competitive Compensation:Reflecting your expertise and impact.
  • Highly organized, analytical, and able to manage competing priorities in a fast-paced, evolving startup environment.
  • Growth-oriented, collaborative, and motivated by both individual and team success.
  • You share our values and work in accordance with those values.
  • WHY PROKEEP?
  • At Prokeep, we offer a dynamic, passionate, and collaborative work environment where innovation thrives. Here's what you can expect:

Nice to have

  • 3+ years of proven success in a quota-carrying account management or expansion sales role in a SaaS organization
  • enterprise experience strongly preferred.
  • Experience in or familiarity with the wholesale distribution or construction industry is a plus.

Compensation

  • Reflecting your expertise and impact.

Benefits

  • Health, dental, vision, life, short & long-term disability, 401(k), and employee assistance program (EAP).
  • Flexible PTO: Recharge and refocus with the flexibility to manage your time with no preset limits
  • Continuous Growth: Yearly education stipend to support your professional development.
  • Equity Package: Your success is our success-share in the growth you'll help create.

Company info

  • Prokeep is an Order Engine on a mission to empower distributors to win by turning every customer interaction into an order opportunity.
  • Built for the $100+ billion distribution market, Prokeep eliminates missed opportunities caused by busy phone lines, scattered customer data, and passive sales habits.
  • By centralizing communication and enabling proactive outreach, we help teams take more orders from any channel and get more orders by driving demand-fueling growth, stronger relationships, and greater impact across the supply chain.
  • Having recently secured a $25M Series A investment, we're poised for rapid growth and innovation.
  • If you're passionate about tackling complex challenges in a collaborative, fast-paced environment while contributing to an often-overlooked yet vital sector of the economy, we'd love to have you on board.
  • Let's shape the future together-one order at a time!
  • Build Together. - Collaboration, camaraderie, and customer-focus are core to how we collectively work and win.
  • Own It. - Persistence and personal growth drive the results - and the rewards! - that we can all enjoy.
  • Be Human. - Respect and authenticity allow us to build meaningful and lasting relationships.
  • Have Fun! - Positivity, perseverance, and a bit of laughter all allow us to make an impact while enjoying the rollercoaster!
  • Trusted by 8,000+ distributor locations and 40,000+ users, Prokeep makes it easy for over 3 million contractors, technicians, plumbers, electricians, mechanics, and other skilled professionals to order parts, troubleshoot issues, and generally, get what they need and get on with their day.
  • Reporting to the Director of Account Management, the Account Manager, Enterprise will own location expansion, upsell/cross-sell, and support retention across a portfolio of enterprise distributor accounts.
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This listing is sourced directly from Prokeep's careers page and normalized into a canonical job model.