Emergence Capital Partners

Forward Deployed Engineer

San Francisco

Sponsorship not specified$20k-$40kDetected 212 days ago

TypeScriptPythonMachine LearningData EngineeringProduct ManagementProduct StrategyOnboardingCommunication

About the role

You'll work directly with our largest customers to solve their most critical problems - then ship the solutions yourself.
This is a technical role with significant customer exposure, sitting at the intersection of engineering, product, and customer success.
Forward Deployed Engineers are the bridge between what customers need and what the product can do.

Build and ship features, integrations, and customizations that solve specific customer problems (you will probably write code for customer-specific integrations, proof of concepts, and implementations).
Own the full cycle from customer problem identification through technical solution to production deployment
Develop deep domain expertise in customer workflows, troubleshoot issues in customer environments, and become a trusted technical advisor
Collaborate with sales and core engineering to help prioritize what matters most to revenue, improve workflows and systems, and ship larger product initiatives informed by customer needs
Support customer onboarding and ensure successful adoption of new features
Ability to context-switch between building and selling, comfortable in both writing production-quality code and customer meetings
Then you'll come back and build, shipping features, integrations, and customizations that unlock value.

4+ years of software engineering experience with strong coding skills in Python, TypeScript, or similar
Experience in a customer-facing technical GTM role: FDE, solutions engineer, technical consultant, or similar
Strong communication skills with ability to explain technical concepts to non-technical stakeholders
Experience with enterprise software, integrations, or building on top of existing customer systems
Comfort with ambiguity and ability to scope and execute projects with minimal direction
Track record of shipping production code and delivering measurable customer outcomes

Previous experience as an FDE at Palantir, solutions engineer at Scale AI, or similar customer-facing technical GTM role
Background as a technical founder or early startup engineer
Experience with AI/ML systems, data pipelines, or analytics infrastructure
Consulting background with technical implementation experience

You'll spend time on-site or deeply embedded with customers, understanding their workflows, pain points, and requirements.
Partner with enterprise customers to understand requirements, scope projects, and expand into new use cases
Create technical documentation, training materials, and implementation guides for customers

This listing is sourced directly from Emergence Capital Partners's careers page and normalized into a canonical job model.