Klaviyo

Product Manager, Checkout Experience

Boston, MA

Sponsorship not specified$104k-$156kDetected 2 days ago

A/B TestingUX ResearchProduct ManagementOnboardingCustomer SuccessResearch

About the role

From selecting the right plan to completing a purchase, every interaction during checkout shapes conversion, customer confidence, and long-term adoption.
We're looking for a Product Manager to help shape the future of Klaviyo's Checkout Experience.
You'll also have the opportunity to work on adjacent areas including subscriptions, billing, promotions, payment experiences, and integrations with platforms like Stripe as the product continues to evolve.

Own product initiatives across Klaviyo's customer checkout experience, with a focus on increasing conversion and reducing friction throughout the purchasing journey.
Partner with Design and Engineering to continuously improve the checkout flow through customer research, usability testing, experimentation, and iterative product development.
Collaborate with Growth, Marketing, Finance, and Customer Success to support new purchasing experiences, pricing experiments, and go-to-market initiatives.
Partner with Engineering on integrations with payment platforms such as Stripe and other supporting infrastructure as needed.
4+ years of product management experience building B2B customer-facing SaaS products.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events.
We empower creators to own their destiny by making first-party data accessible and actionable like never before.
We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond.
To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers.

Experience with SaaS checkout UX, purchasing flows, subscription products, PLG, growth, onboarding, or monetization is highly preferred.
Experience with subscription billing, payment platforms (such as Stripe, Metronome, Paypal, Chargbee), to manage promotions, pricing experimentation, or payment recovery is a plus-but not required.

$104,000 - $156,000 USD
Our salary range reflects the cost of labor across various U.S. geographic markets.

If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.

This team owns one of the most important customer journeys across Klaviyo: helping prospective customers become customers.
The team is focused on building a fast, intuitive, and frictionless purchasing experience that helps customers easily understand pricing, complete their purchase, and get started with Klaviyo.
Build intuitive purchasing experiences that help customers confidently select a plan, complete checkout, and activate their subscription.

We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability

This listing is sourced directly from Klaviyo's careers page and normalized into a canonical job model.