Ochsner Clinic Foundation
Pre-Service Representative- Remote
New Orleans - New Orleans Region - Louisiana
Sponsorship not specifiedDetected 1 day ago
AccessibilityLogisticsCustomer SupportEpicPharmacy PracticePatient CareCommunication
About the role
- We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
- Additionally responsible for communicating the liability to the patient after the Pre-Certification has been obtained and ensuring the Pre-Service process has been completed in advance of the patient's arrival for scheduled service(s).
- This job description is a summary of the primary duties and responsibilities of the job and position.
Responsibilities
- Ability to perform effectively in a fast paced ever changing environment.
- Prepares, validates and completes all steps necessary to clear new cases for pre-scheduled services.
- Performs Pre-Service collection estimation functions and communicates patient liability.
- Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
Requirements
- Required - High School diploma or equivalent
- Must have computer skills and dexterity required for data entry and retrieval of patient information.
- Must be proficient with Windows-style applications, keyboard, and various software packages specific to role.
- Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
- Other related duties as required.
Nice to have
- Preferred - Associates Degree or Bachelor Degree
- Experience with of EPIC
Skills
- Knowledge Skills and Abilities (KSAs)
- Strong interpersonal skills.
Benefits
- Ability to remain calm and professional in high pressure/stressful situations regarding patient financial and medical conversations.
- Interacts with insurance companies via, website, phone, or fax to verify benefits, obtain authorizations, identify insurance guidelines, and facilitate communication.
- Gathers information to verify benefits and benefits eligibility by s utilizing the EPIC system.
- Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
- Ochsner Health endeavors to make our site accessible to all users.
Company info
- Are you ready to make a difference?
Equal opportunity
- If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the
- This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
- equal opportunity employer.
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This listing is sourced directly from Ochsner Clinic Foundation's careers page and normalized into a canonical job model.