Flipp
Senior Technical Account Lead
Canada · Senior
Sponsorship not specifiedDetected 4 days ago
JavaScriptProject ManagementSalesforceAccount ManagementRecruitingCompensationCommunication
About the role
- Lead the onboarding and delivery of strategic projects for enterprise and mid-market retailers, ensuring commitments are met and projects are executed smoothly from planning through completion.
- Act as the voice of the retailer within Flipp translating partner needs into clear requirements and influencing value-focused product development.
Responsibilities
- Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments.
- Our five principles, Progress Over Perfection, Clarity Through Transparency, Learn Loudly, Challenge with Empathy, and Always Build Better, bring a relentless progress mindset to life.
- Partner Technology team provides technical expertise and solutions that enable successful partnerships and integrations with external platforms and systems.
- Working closely with retailers and internal Product, Sales, Analytics, and Engineering teams to solve business challenges and help our partners get the most value from our suite of solutions.
- Own and develop the technical relationship with a portfolio of enterprise retail partners, serving as a trusted advisor and helping them successfully adopt and leverage Flipp solutions.
- Build tailored technical strategies and partnership plans that address retailer challenges, uncover growth opportunities, and strengthen long-term relationships.
- Partner with Product, Sales, Analytics, and Engineering to identify and implement solutions that improve performance, increase user engagement, and deliver measurable value for our retail partners.
Requirements
- An inclusive, collaborative environment where your voice matters
- A remote-first environment
- The tools and opportunities you need to grow and develop
- Every opportunity to own your success
- Your authentic self, every day
- Your best work, from anywhere
- An appetite for learning, curiosity, and a growth mindset
- Motivation, initiative and the mind of an entrepreneur
- Here's how to apply:
- This position is currently vacant and open for applications. If you're interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you're prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.
Compensation
- This position is eligible for Flipp's sales incentive plan.
- $110,000 - $110,000 CAD
Benefits
- If you're prepared to grow dramatically with your team at a world-class learning organization, consider applying.
Company info
- 5+ years of experience in technical account management, client services, technical pre-sales, project management, or a similar client-facing role.
- Demonstrated experience managing and delivering projects involving both internal teams and external clients.
- Strong business acumen and the ability to translate business challenges into practical technology solutions.
- Experience working cross-functionally with teams such as Product, Sales, Analytics, and Engineering toward a shared goal.
- Confidence navigating client objections, explaining technical concepts, and recommending solutions to manager- and director-level stakeholders.
- Strong written and verbal communication skills, with experience engaging clients through email, phone, video conference, and in-person meetings.
- Familiarity with web technologies such as JavaScript, APIs, and JSON.
- Familiarity with e-commerce platforms such as Magento, Salesforce Commerce Cloud/Demandware, or similar systems is an asset.
- PMP certification or equivalent project management training is an asset but is not required.
- Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it.
- Together, we make a difference.
- We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence.
Equal opportunity
- equal opportunity employer.
- If you require an accommodation, please contact your dedicated recruiter directly.
Visa & Work Authorization
- minate on the basis of race, color, ancestry, religion, creed, sex, national or ethnic origin, sexual orientation, age, citizenship, marital status, family status, disability, or gender identity or expression or any othe
This listing is sourced directly from Flipp's careers page and normalized into a canonical job model.