Homebase
Payroll Tax Specialist (Hybrid)
Houston
Sponsorship not specifiedDetected 1 day ago
C++SQLExcelRecruitingCommunicationCollaboration
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Cap-exempt (no lottery)0
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Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- At Homebase, you'll join a team that's bold, fast-moving, and obsessed with helping small businesses thrive.
- As our first Payroll Tax Specialist, you'll be Homebase's resident payroll tax authority - the person who turns an overwhelming notice queue into a structured, resolved, documented operation.
- You'll be defining the playbook as you go - and your work will directly shape how we scale this function.
Responsibilities
- Coordinate with internal payroll operations partners to drive resolution - and follow through until issues are closed.
- Track open notices in the ticketing system, maintain resolution timelines, and identify patterns that point to systemic issues worth escalating to Product.
- Request penalty abatements, draft agency correspondence, and manage the documentation trail for each case.
- Build scalable documentation, playbooks, and operational standards for Homebase's Payroll Tax function as it grows.
- We build with empathy, act with urgency, and take big swings that drive real-world impact.
- Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.
- We're not just building an app-we're building unstoppable teams.
- We're building something new at Homebase:
- a dedicated Payroll Tax function that sits inside the Payroll Care Team and owns the most technically complex, trust-critical layer of our payroll product.
- Right now, when a customer receives a tax notice, there's no in-house expert to triage it, investigate the root cause, or coordinate a resolution with our embedded payroll partners.
Requirements
- 3-5 years of payroll tax experience in a multi-state environment - ideally at a payroll provider or payroll SaaS company
- Familiarity with TPA/POA processes and agency-specific filing requirements across multiple jurisdictions
- Strong written and verbal communication skills - you can translate complex compliance situations into clear, confident updates for small business owners who aren't tax experts
- Organized and methodical - you can carry a queue of open issues across multiple accounts and agencies without things slipping
- Demonstrated ability to identify systemic issues and recommend scalable process improvements
- experience with payroll systems and reporting tools
- That's why Monday-Thursday are our required in-office days-a time to move faster as a team, build deeper connections, make better decisions, and build together.
Nice to have
- CPP (Certified Payroll Professional) or FPC designation preferred, or meaningful progress toward certification
- SQL or scripting experience a plus for report automation
Compensation
- Monitor for year-end risk factors — owner/shareholder changes, 2% shareholder benefits, compensation adjustments — and surface them proactively.
Benefits
- 💰 Ownership & Financial Security: Stock options + 401(k) with 4% match
- 🏥 Comprehensive Healthcare: Medical, dental, and vision coverage + FSA options
- ⏰ Paid Time Off: Flexible PTO + company holidays + designated focus periods
- 👶 Family Support: Up to 12 weeks of paid parental leave (after 6 months of service)
- 🛡️ Protection Plans: Life insurance + short/long-term disability coverage
- 🍽️ Workspace Perks: Meals provided, commuter benefits, team offsites, and Customer Days
Company info
- That gap costs us customers - and it costs small business owners peace of mind they can't afford to lose.
- At Homebase, we celebrate diversity and are proud to be an equal opportunity employer.
- Prepare customers for their first filing quarter - walk them through the filing lifecycle, explain draft filings, and resolve blockers (missing IDs, TPA/POA gaps, agency mismatches) before the deadline hits.
- Support customers through quarter-end variance questions and help reconcile payroll updates with tax filings.
- You'll work directly with customers, partner closely with our payroll operations team, and flag patterns that help Product and Engineering build a smarter product.
- Serve as an internal SME for customers expanding into new jurisdictions - providing agency-sourced guidance on registration requirements, deadlines, and filing frequencies.
- 💜 Belonging at Homebase - We're committed to fostering a welcoming space where every Homie can be their full self.
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This listing is sourced directly from Homebase's careers page and normalized into a canonical job model.