West Monroe

West Monroe

Managing Director, CIO Advisory (IT Operating Model)

Chicago; Dallas; New York; San Francisco; Washington, D.C · Director

Sponsorship not specified$280k-$308kDetected 20 days ago
ComplianceProject ManagementBusiness DevelopmentPerformance ManagementResearchLeadershipCollaboration

About the role

  • West Monroe's Operations Excellence practice is focused on driving value from strategy through execution-not merely pointing to best practices and standards.
  • Our solutions focus on value creation through the lenses of people, process, and technology across functional transformation and related platforms, productivity, and transformation enablement.
  • Each consultant within our Operations Excellence practice is aligned to one of four focus areas including Enterprise Strategy & Execution, Financial Management, Market Research & Insights, and Productivity.

Responsibilities

  • Support and lead teams serving clients across industries while demonstrating executive presence with high level client counterparts.
  • Manage and influence multi-disciplinary teams to translate client business objectives into IT outsourcing and business process outsourcing solutions.
  • Understand and support the underlying business processes and technologies being used within an organization to be able to make recommendations on how to achieve long-term scalability, reduce operational cost, or better support business processes.
  • Collaborate with national and local leadership within OpEx practice and across West Monroe (WM) industry and functional practices, to develop and deliver multi-disciplinary, outsourcing advisory offerings.
  • Collaborate in growth around strategy, approach, offerings, staffing, skill development, methodology, and new account development.
  • Coach and manage other consultants and actively participate in the performance management process
  • Drive opportunity origination at existing clients, qualify leads and collaborate on pursuits for new work and build deep relationships.
  • Collaborate with industry and multidisciplinary teams to identify sales opportunities.
  • Initiate and lead business development meetings with prospective and existing clients aligned to core West Monroe industries.
  • Create work plans, pricing estimates, and risk assessments for prospects.

Requirements

  • 13+ years of progressive experience contributing to and leading IT operating model and outsourcing advisory engagements in a team-based, client-facing business and technology consulting services environment.
  • 10+ years of experience leading delivery teams and advising clients on service delivery model, org design, outsourcing strategies and vendor relationships, including IT outsourcing and business process outsourcing.
  • Experience farming new business from existing clients and managing client relationships.
  • Ability to Travel, as required, based on client and practice demands (up to 50%).
  • Strong business development and an active professional network of contacts in the local market.
  • Strong project management methodology background, including schedule, scope, issue and risk management experience, change management, strategic planning and analysis.
  • Proven leader with extensive ability to build solid and collaborative relationships with team members, foster a productive team environment, and coach staff with timely meaningful written and verbal feedback.
  • Demonstrated success within one or more of West Monroe's core industries including Consumer & Industrial Products, Healthcare (payer/provider), Life Sciences, High Tech & Software, Utilities, Insurance, Banking, and/or Private Equity.
  • West Monroe's Operations Excellence practice is focused on driving value from strategy through execution-not merely pointing to best practices and standards. We enable clients to realize the enduring benefits of IT, business, process, and organizational optimization by delivering real, sustainable adoption. Our solutions focus on value creation through the lenses of people, process, and technology across functional transformation and related platforms, productivity, and transformation enablement. Each consultant within our Operations Excellence practice is aligned to one of four focus areas including Enterprise Strategy & Execution, Financial Management, Market Research & Insights, and Productivity.
  • Based on pay transparency guidelines, a reasonable expectation for the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.​ Employees in proximity of our Seattle, Washington DC, Los Angeles, New York, and San Francisco offices will have a geographic premium applied to this salary scale.
  • Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.
  • National
  • $280,000 - $308,000 USD
  • Other consultancies talk at you.

Skills

  • Ensure proper management of project economics including project budgets, invoicing, and the collection process.
  • Actively participate in recruiting and retaining top quality talent.
  • Hunt new strategic clients - using relationships and other proven business development skills.

Compensation

  • Based on pay transparency guidelines, a reasonable expectation for the salary range for this role is listed below.
Apply directly at West Monroe →Create a free account for alerts like thisView West Monroe immigration profile

This listing is sourced directly from West Monroe's careers page and normalized into a canonical job model.