Okta
Commercial Renewals Manager
Chicago, Illinois; Washington, DC
Sponsorship not specified$25k-$45kDetected 7 days ago
Machine LearningSalesforceCRMAccount ManagementNegotiationCustomer SuccessCommunication
About the role
- Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI.
- This is an opportunity to do career-defining work.
- Okta: The World's Identity Company™ Okta is the leader in Identity management and The World's Identity Company™.
Responsibilities
- Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era.
- This work requires a relentless drive to solve complex challenges with real-world stakes.
- The Commercial Renewals Manager, Corporate at Okta owns the strategy and execution of subscription renewals for our US Corporate customer segment.
- In this role, you will partner closely with Sales, Customer Success, and our Partner ecosystem to secure predictable revenue, mitigate churn, and identify expansion opportunities.
- Manage all aspects of the subscription renewal process for your assigned customer portfolio, ensuring continuous service, protecting recurring revenue, and securing long-term agreements.
- Lead pricing strategies and commercial negotiations for a quarterly portfolio of 25-45 renewals totaling $4M-$5M+ in ARR.
- Partner with Account Executives (AEs) and Customer Success Managers (CSMs) to build unified renewal strategies, improve product adoption, and proactively mitigate churn risks.
- Collaborate with channel partners and systems integrators to negotiate mutually beneficial pricing/terms and protect recurring revenue.
- Deliver accurate, timely proposals and quotes.
- Partner with Finance, Legal, and Compliance to ensure all contracts meet both customer requirements and Okta standard guidelines.
Requirements
- What You'll Bring (Required Skills & Experience)
- 3-5 years of experience in SaaS renewals, account management, sales, or an equivalent customer-facing, revenue-carrying role.
- Bachelor's degree or equivalent practical business experience.
- If you are too, let's talk.
- The ideal candidate is a strategic, quota-carrying professional who thrives on direct customer negotiations, enjoys navigating complex commercial terms, and is passionate about driving long-term customer value.
Skills
- Excellent written, verbal, and presentation skills, with a proven track record of managing a busy, time-sensitive pipeline.
Compensation
- The annual OTE range for this position for candidates located in California (excluding
- Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington.
Company info
- We are looking for builders and owners who operate with speed and urgency and execute with excellence.
- We're all in on this mission.
- Our mission is to build a more secure world.
- Our platforms secure all types of identity, including customers, employees, partners, and AI agents.
- We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys.
This listing is sourced directly from Okta's careers page and normalized into a canonical job model.