Health Evolution
Strategic Account Manager
Washington, DC, United States
Sponsorship not specifiedDetected 5 days ago
Strategic CommunicationsSalesforceCRMAccount ManagementBusiness DevelopmentPipeline ManagementNegotiationForecastingCustomer SuccessLeadershipCommunicationCollaborationProblem SolvingAccounts Payable
About the role
- Health Evolution is a selective membership of chief executives and influential leaders from the most impactful organizations across the health care industry.
- Our members embrace bold ideas, drive meaningful innovation, lead with courage, and collaborate to advance a health care system that is more accessible and affordable, more effective and equitable, and more proactive and personalized.
Responsibilities
- Manage contract renewals and negotiate terms to maximize account lifetime value.
- Track sales performance metrics and document strategic account plans within Salesforce.
- Build and maintain strong, long-term relationships with key members and decision-makers.
- Deal Execution & Contracting: Manage the end-to-end membership contract process-drafting tailored proposals and agreements-and coordinate closely with the finance team to oversee invoicing, billing accuracy, and accounts receivable tracking.
- Coordinate with internal teams (Product, Member Success and Operations) to resolve member issues and deliver customized solutions.
- Act as the voice of the members internally, sharing feedback to drive product or service improvements.
- Salesforce & Knowledge Management: Maintain and optimize the business development pipelines in Salesforce and Box to ensure real-time accuracy, effective tracking against organizational growth goals, and reliable revenue forecasting.
- Pipeline Accuracy & Hygiene: Maintain zero-error tracking of all member leads, interaction notes, and pipeline stages within Salesforce and Box to ensure reliable leadership forecasting.
- Contract Cycle Efficiency: Drive the end-to-end contracting and invoicing process to minimize delays between verbal agreement and signed, fully processed memberships.
- Member Satisfaction & Onboarding: Deliver a high-touch, error-free onboarding communication experience for returning and new members, measured by prompt asset collection and seamless handoffs.
Nice to have
- CRM & Tools Proficiency: Proven experience managing data architecture within Salesforce and document workflow in Box
- familiarity with marketing automation platforms (e.g., Pardot/Account Engagement) is highly preferred.
Skills
- Executive Communication
Compensation
- Membership Renewal: Achieve a strong annual membership renewal rate across the assigned account territory, meeting or exceeding established targets.
Benefits
- Health Evolution is a selective membership of chief executives and influential leaders from the most impactful organizations across the health care industry.
- Health Evolution's range of in-person and virtual convenings include:
- The largest, most influential gathering of health care CEOs and senior leaders in America
- Peer-to-peer discussions exploring major themes reshaping health care
- Build and curate highly targeted enterprise prospect lists within Salesforce across Health Evolution's year-round experiences.
- 3-5+ years in strategic account management, customer success, or membership/partnership management, preferably within health care or a professional membership organization; bachelor's degree or equivalent experience.
Apply directly at Health Evolution →Create a free account for alerts like thisView Health Evolution immigration profile
This listing is sourced directly from Health Evolution's careers page and normalized into a canonical job model.