pictonmahoney
Associate Specialist, Dealer and Investor Services (Bilingual)
Toronto, Ontario
Sponsorship not specifiedDetected 20 days ago
AccessibilitySalesExcelHRResearchCommunicationCollaborationProblem Solving
About the role
- Investigate and resolve investor inquiries in both French and English, always prioritizing clear, authentic communication and client needs.
- Assist in periodic regulatory filings with accuracy, meeting multiple deadlines with professionalism.
- Assist with the process for collection, verification, and accuracy of investor subscription documentation, treating every detail with care and discipline.
Responsibilities
- Support our Sales team in both French and English by responding to advisor inquiries, due diligence questionnaires, and various external communications.
- Build trusted partnerships with external service providers, ensuring smooth information flow and alignment with our service values.
- Collaborate on updates to our investment product suite, managing and executing on workflow management.
- Provide operational support, including cash flow reconciliation, across our full range of investment products, ensuring efficient and compliant processing.
- Engage in industry research, and competitor analysis to drive innovation and performance.
- This individual will collaborate closely with Compliance and Sales, bringing cross-functional insight and enthusiastic execution to the role.
- Treat investors' money like our own.
Requirements
- Undergraduate degree in business or a relevant field of study.
- Bilingualism in both English and French is required.
- Working knowledge of hedge fund and mutual fund operations and administrative functions.
- Familiarity with ETFs and platform-traded funds is considered an asset.
- Proficiency with FundSERV, Unitrax, or other trade processing systems is an asset
- Ability to thrive under pressure without compromising on detail or quality.
- Working knowledge of AI tools and concepts
- Canadian experience is not required.
Compensation
- The expected annual base salary for this role is $60,000 - 65,000, with the final number depending on your experience, skills, and education.
Company info
- We are currently seeking a Associate Specialist, Dealer and Investor Services (Bilingual) to play a key role within our Operations team.
- At Picton Mahoney Asset Management (PICTON Investments), being alternative isn't just what we do-it's who we are.
- Founded by industry pioneer David Picton, we've spent 20 years challenging conventional wisdom and redefining the investing landscape.
- As one of Canada's most trusted investment brands, we are proudly independent-privately run, 100% employee-owned, and deeply committed to delivering results for our clients.
- With a team of 223 bold thinkers-one-third dedicated solely to investment management-we are specialists, not generalists.
- We challenge traditional investment mindsets, constantly pushing the boundaries to achieve our mission: To bring greater certainty to investors.
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