Fidus
Account Manager
San Diego, United States
Sponsorship not specifiedDetected 6 days ago
Project ManagementHubSpotSalesforceCRMSalesBusiness DevelopmentExcelProcurementCustomer SupportFPGAEmbedded SystemsElectrical EngineeringCommunicationPublic SpeakingMicrosoft Office
About the role
- The Account Manager supports Business Development Managers (BDM) in a defined territory, owning day to day account coverage, nurturing relationships, and helping progress opportunities for Fidus' electronic design services.
- To collaborate with and support the BDM in the continuous expansion of both client and territory sales, achieving and exceeding annual plan.
Responsibilities
- Fidus is a global high-tech design firm headquartered in Ottawa, with additional design centres in Kitchener-Waterloo and San Jose.
- We specialize in leading-edge electronic product development, with hardware, embedded software, FPGA/ASIC, and signal integrity teams working together to design and deliver next-generation products for clients in emerging technology markets.
Nice to have
- Participate in discovery and technical scoping calls, capturing customer requirements and documenting next steps and actions.
- Track account activity, contacts, opportunities, and tasks in CRM with high data quality and discipline.
- Monitor customer satisfaction on active projects, help identify issues early, and route them to the right internal owner for resolution.
- Identify expansion opportunities (new projects, new business units, cross sell of additional Fidus capabilities) and bring these to the BDM for strategy and closure.
- Contribute to account plans, account mapping, and territory reviews, including simple revenue and activity reporting.
- Travel periodically within the assigned territory to visit accounts in person.
- A background selling IT services (time & materials, project-based delivery models) is also a strong, acceptable adjacency.
- comfortable engaging engineers, procurement, and management stakeholders.
Compensation
- To collaborate with and support the BDM in the continuous expansion of both client and territory sales, achieving and exceeding annual plan.
This listing is sourced directly from Fidus's careers page and normalized into a canonical job model.