Cisco

Failure Analysis Engineer

Maynard, Massachusetts, US · Full-time

Sponsorship not specified$78k-$99kDetected 2 days ago

Data AnalysisCisco

About the role

The application window is expected to close on: 07/20/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Meet the Team Join a team dedicated to performing failure analysis and debug of transceiver and optical engine multi-chip modules.
The team's focus is on increasing the accuracy, speed, and efficiency of failure analysis while delivering a high-quality customer experience.

As a Failure Analysis Engineer, you will perform hands-on debug and failure analysis of transceiver products and optical engine components to identify root causes and drive corrective actions.
You will replicate customer-reported failures, document technical findings, and contribute to customer-facing reports.
By collaborating across teams and using data to improve failure analysis processes, you will help increase operational efficiency, reduce future failures, and enhance the quality and timeliness of customer support.
Working closely with failure analysis engineers and cross-functional partners, the team investigates customer-reported issues, identifies root causes, and continuously improves failure analysis methods, processes, and reporting.

Experience in failure analysis or sustaining engineering for high bit rate coherent optical transceivers, line cards, and/or terminal equipment.
Experience performing hands-on debug and failure analysis using electronic and optical test equipment.
Experience documenting technical findings and performing data analysis to determine root cause.

Familiarity with the application of coherent transceivers in optical networks.
Strong failure analysis techniques at the subsystem, component, and device levels.
Experience using oscilloscopes, pattern generators/error detectors, and electrical and optical spectrum analyzers.
Experience using data and metrics to improve failure analysis efficiency and reporting quality.
Strong documentation and technical reporting skills.
We work as a team, collaborating with empathy to make really big things happen on a global scale.
Because our solutions are everywhere, our impact is everywhere.
Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $77,900.00 to $98,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefit

Please see the Cisco careers site to discover more benefits and perks.
Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

This listing is sourced directly from Cisco's careers page and normalized into a canonical job model.