Sonoco
Quality Assurance and Continuous Improvement Manager
Hartsville, SC, USA
Sponsorship not specifiedDetected 5 days ago
Data AnalysisProject ManagementSupply ChainProcess ImprovementEmployee RelationsCustomer SupportLeadershipCommunicationCollaborationProblem SolvingPublic SpeakingLean Manufacturing
About the role
- Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year.
- We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.
- The Quality Assurance and Continuous Improvement Manager will play a critical role in ensuring the highest standards of product/service quality and driving continuous improvement initiatives within Machinery Manufacturing.
Responsibilities
- Develop and implement quality assurance policies, procedures, and standards to ensure compliance with regulatory requirements and customer expectations.
- Conducts regular audits and inspections to assess adherence to quality standards and identifies, implements, and maintains strategies for improvement.
- Lead investigations into quality issues, non-conformities, customer complaints, vendor issues, and implements corrective and preventive actions as necessary.
- Drives and teaches problem solving methodology in all functional areas of the plant.
- Facilitate and train cross-functional teams to analyze workflows, identify bottlenecks, and implement process improvements using methodologies such as Lean Six Sigma, DMAIC, and other associate involvement.
- Develop and deliver training programs to enhance employees' understanding of quality principles and continuous improvement methodologies.
- Leads and promotes plant communications on lean accomplishments, key metric performance, and celebrating the success or individual or team victories. Leads the LT in tier 3 KPI dashboard performance and facilitates documented action plans for any shortfalls.
- Collaborate with internal stakeholders, including production, engineering, supply chain, and customer service teams, to drive quality improvement initiatives and ensure alignment with organizational goals.
- Strong analytical skills with the ability to collect, analyze, and interpret data to drive decision-making and process improvements.
- Exceptional leadership and interpersonal skills, with the ability to influence, motivate, and collaborate with cross-functional teams at all levels of the organization. A Servant Leadership heart with excellent listening skills is a must for this position.
Requirements
- Makes sure that associates complete required quality checks and are meeting quality reject metric performance.
- Knowledge & Skills Required:
Nice to have
- Safety regulation knowledge
- Lean manufacturing knowledge
- Courage to make difficult decisions
- Cross functional challenge & collaboration
- Leadership experience
- Machine shop knowledge
- Above average mechanical aptitude
- Effective communication & Presentation skills
Skills
- Oversees that the Associate Feedback Database recommendations are addressed in a timely manner with results communicated.
- Works with administration to ensure that our Attendance and other policies are consistently applied for accountability and effectiveness.
Compensation
- Assesses plant CI Impact Score and develops annual strategies for improvement.
- Develop subordinates through timely annual reviews, on the job real time feedback, education, and training.
- Assists in preparation of annual plant operating budget and strategic plan including capital needs in a 5 year planning format.
Benefits
- Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
- 401(k) retirement plan with company match
- Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
- Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
- Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
- Tuition reimbursement
Company info
- 5 Years Experience in Manufacturing based CI, Quality, or Machining
- At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee.
This listing is sourced directly from Sonoco's careers page and normalized into a canonical job model.