Jobber
Senior Partner Program Manager
Edmonton · Senior
Sponsorship not specifiedDetected 72 days ago
Performance ManagementLeadershipCommunicationCollaborationMentoring
About the role
- Continuously benchmark against industry-leading marketplaces to evolve Jobber's program
- Responsible for operational process for external third-party marketplace listings
- Align with Sales and Success teams to enable marketplace-driven customer acquisition and retention motions
Responsibilities
- Collaborate with Product and Engineering to shape marketplace platform capabilities, APIs, and developer experience
- Work closely with Partner Managers to create programs that support partner growth and success
- Marketplace Strategy & Program Design
- Own the end-to-end ISV Marketplace program strategy and operating model
- Design and implement scalable onboarding, certification, and listing quality frameworks
- Establish program policies, governance standards, and partner guidelines that maintain marketplace integrity
- Develop the marketplace partner lifecycle from recruitment through scale with a programmatic approach
- Optimize marketplace operational processes including the process for listing reviews, partner communications, and program compliance
- Build reporting frameworks and dashboards that surface actionable insights to leadership
Requirements
- Bachelor's degree or equivalent in Business, Management, or related field
- Experience designing, launching, or scaling ISV marketplace or app ecosystem programs
- Executive presence and ability to influence senior stakeholders internally and externally
- Travel to partner sites and industry conferences will be required.
Compensation
- At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth.
- This role has a minimum Total Target Commission (TTC) of $166,200, a midpoint of $195,500, and a maximum salary of $224,800, designed to show the progression from learning the ropes to truly excelling.
- This TTC consists of your base salary, as well as an incentive at 20% of your base salary for achieving individual/team goals which is paid out quarterly.
- We design our compensation to reflect each new hire's skills, experience against the complexity of the role, ensuring a fair and competitive salary.
- Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint.
- The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop.
Benefits
- Define marketplace partner tiers, requirements, benefits, and engagement standards
- Define and track marketplace health metrics, partner performance indicators, and ecosystem KPIs
Company info
- Job by job, we're transforming the way service is delivered.
- Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid!
- We're bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers.
- Jobber exists to help make these small businesses successful, and when they're successful we all win!
- The Product Partnerships team at Jobber builds and scales strategic technology relationships that create powerful product experiences for our shared customers.
- Our App Marketplace is a critical growth lever - connecting home service professionals with the tools they need to run their businesses while extending Jobber's platform value through a thriving ecosystem of integrated software partners.
- We're looking for a Senior Partner Program Manager to be part of our Product Partnerships team.
- With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience.
- Running a small business today isn't like it used to be-the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more.
- Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more.
- With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011-but we've just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.
Equal opportunity
- We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
This listing is sourced directly from Jobber's careers page and normalized into a canonical job model.