Sendbird

Head of Marketing Operations (Director)

San Mateo, California, United States · Director

Sponsorship not specified$50k-$100kDetected 13 days ago

RESTAgentic AISalesforceMarketoSalesOutbound SalesCommunicationCollaboration

About the role

The Sendbird Revenue Operations team is looking for a Head of Marketing Operations.
It's a fast-moving, high-impact function, and this role is central to how we grow.
This role is based in our San Mateo, California office, with the team on-site Monday, Wednesday, and Thursday each week (3+ days).

Lead our Marketing Operations efforts, and be a partner to the Head of Demand Generation and our Marketing stakeholders.
Manage our external MOps agency that executes our Campaign Operations.
Own the Marketing technology stack across various solutions, selection of new tools, and support the management of our marketing technology ecosystem (website, backend systems, measurement).
Set up and manage integrations between our core Marketing and Sales systems and complementary tools.
Balance short-term fixes with the design and implementation of scalable long-term solutions.
Work with our global marketing and sales teams to ensure campaign programs are designed and executed effectively.
Manage our email calendar and inbound forms
Build, test, and send emails, registration pages, and other campaign elements.
Ensure lead and contact data quality: cleaning, normalization, and imports
Assist with lead and contact database management, attributions, and proper tagging.

You are a leader who thrives in high-energy environments and takes ownership of multiple initiatives.
You are an excellent communicator and use your communication skills to align a diverse set of stakeholders.
You are a problem solver with an affinity for understanding human behavior
You are a data enthusiast with strong attention to detail and a great understanding of how to identify and resolve issues using data and related technologies.
9+ years in Marketing Operations.
9+ years at B2B AI and/or B2B SaaS Growth companies with experience in Enterprise-level Sales Led Growth (SLG) motions.
Excellent verbal, presentation, and communication skills, ability to align multiple stakeholders.
Ability to run rigorous due diligence and negotiations for new technologies, tools/systems, and vendors.
Bachelor's Degree.

For cash compensation, we set standard ranges for all roles based on function, level, and geographic location.
To determine our ranges, we use a variety of compensation data benchmarks from similar-stage growth companies.
A reasonable estimate of the current annual salary range for this role is $200,000 - $210,000.
We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.
Experience with scaling a Series C or later company, and/or with growing a $50 to 100+ million Annual Recurring Revenue (ARR) company.
$3,500 annual "Be Your Best Self" boost.

Medical, dental, and vision coverage, on us.
Generous time off.
20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off.
Gym memberships, therapy, books, courses, massages, and more.
Parental leave for all new parents.
Auto-enrollment, flexible contributions, and access to Vanguard's investment platform.
HSA & FSA options.
Pre-tax accounts to cover healthcare, dependent care, and commuter expenses.
Life & disability coverage, fully paid.
Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you.
Flexible Work Policy
We offer a flexible work schedule at Sendbird.

This listing is sourced directly from Sendbird's careers page and normalized into a canonical job model.