Monumental Sports & Entertainment

Event Staff: Ticket Seller (Part-Time/Seasonal)

Fairfax, VA 22030 · Staff+ · Part-time

Sponsorship not specifiedDetected 22 days ago

SpringCustomer SupportLeadershipCommunicationCollaborationProblem Solving

About the role

Box Office Ticket Sellers are responsible for providing customer service to all EagleBank Arena (EBA) guests.
Are you customer service oriented, tech savvy, professional, and enjoy working on a team?

Use Ticketmaster software system to sell tickets, process payment, and deliver mobile tickets.

Experience providing outstanding customer service, cash handling, and able to work in a dynamic and fast paced environment.
Good problem solving skills and the ability to work as a team member.
18 years of age or older.

You will provide first-class customer service and value for our fans.
You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
You will innovate. We are nimble and first to market. We are not averse to risk.
You will have fun. We are in the business of happiness.
Provide technical support with mobile ticketing, walking customers through how to access their tickets.
Assist customers in need of accessible seating, explaining their seating options and how to navigate through the venue.

This listing is sourced directly from Monumental Sports & Entertainment's careers page and normalized into a canonical job model.