Qualified Health PBC

Director, Forward Deployed Engineering (Epic)

United States - Remote · Director

Sponsorship not specifiedDetected 77 days ago

Data EngineeringNLPLLMsProject ManagementNegotiationEpicCernerHL7/FHIREHR/EMRLeadershipCommunicationMentoringPublic Speaking

About the role

Qualified Health is seeking a Director of Epic Forward Deployed Engineering to build and lead the team that sits at the intersection of our AI platform and the health systems we serve.
You will build and run a pod of Epic Forward Deployed Engineers embedded at our client sites, owning the end-to-end journey from Epic workflow discovery through live production delivery of AI-powered clinical tools.
This is not a project management role-it's a technical leadership position for someone who has lived inside Epic implementations, knows how health system IT and clinical informatics teams operate, and can credibly design integration solutions in front of a CMIO or Epic interface team.

Lead solution design sessions with client Epic and clinical informatics teams to map AI output delivery paths-CDS Hooks, SMART on FHIR sidebars, In Basket via SendMessage API, HL7 MDM T02 via Epic Bridges, and FHIR R4 write-back
Own the interface delivery roadmap for each client, managing calendar-driven dependencies (Epic interface configuration is the long pole) and setting realistic expectations internally and externally
Establish and maintain a reusable integration playbook across Epic modules (MyChart, Ambulatory, ClinDoc, Bridges) so each new client engagement starts faster than the last
Collaborate with internal Data and Product Engineering teams to align forward deployed integration work with the core platform roadmap

Deep, hands-on experience with Epic's integration ecosystem: Bridges (HL7 v2 interfaces), SMART on FHIR, CDS Hooks, MyChart, and In Basket / SendMessage API
Familiarity with FHIR R4 interoperability standards and modern EHR integration patterns
This role is central to QH's ability to scale.

Epic certification in one or more modules (Bridges, Ambulatory, ClinDoc, MyChart, Orders)
Experience deploying or designing SMART on FHIR applications in production Epic environments
Familiarity with healthcare AI or clinical NLP applications (e.g., risk stratification, autonomous coding, prior authorization)
Experience working across multiple EHR platforms beyond Epic (Cerner, Athenahealth, etc.)
A repeatable, documented integration playbook that reduces time-to-live for each new client by 30%+ compared to baseline
A Forward Deployed Engineering team that is proactive-identifying Epic configuration issues before they block delivery, not after
Clear, consistent feedback loops from the field into the product and data engineering teams

Pay & Benefits: The pay range for this role is between $190,000 and $240,000, and will depend on your skills, qualifications, experience, and location.

This role is also eligible for equity and benefits.
Join our mission to revolutionize healthcare with AI.
Transform healthcare with us.
At Qualified Health, we're redefining what's possible with Generative AI in healthcare.
Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring-working alongside leading health systems to drive real change.
It's an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care.
Join us in shaping the future of healthcare.
Proven track record running Epic go-lives or directing implementations at Epic partner organizations, Epic consulting firms, or large health systems
Experience managing client relationships end-to-end, including scope negotiation, escalation management, and stakeholder alignment across large, matrixed health system organizations
Build and lead a team of Epic Forward Deployed Engineers, setting hiring standards, mentoring the team, and establishing the playbook for how QH integrates with health system Epic environments
Serve as executive technical sponsor for 2-3 strategic health system clients, owning the integration relationship at the CIO, CMIO, and Epic Principal Trainer level
8+ years in healthcare IT, Epic implementation, or clinical informatics, with at least 2 years in a leadership or principal role

Serve as executive technical sponsor for 2–3 strategic health system clients, owning the integration relationship at the CIO, CMIO, and Epic Principal Trainer level

This listing is sourced directly from Qualified Health PBC's careers page and normalized into a canonical job model.