Zoom Video Communications

Zoom Video Communications

Senior DevOps Engineer

San Jose, California, USA · Senior · full-time

No sponsorship$99k-$229kDetected 64 days ago
PythonGoBashDistributed SystemsGitAWSGCPAzureCloud PlatformsKubernetesTerraformHelmCI/CDGitHub ActionsJenkinsDevOpsSite Reliability EngineeringIncident ResponseDNSLoad BalancingVoIPCommunicationCollaboration

About the role

  • We handle global, large-scale distributed systems and advance communication technology to connect individuals across physical distances.
  • Ensuring reliability and operations by owning the SLO/SLI framework for specific real-time services while tracking latency, availability, jitter, and packet loss metrics.
  • Acting as an on-call responder during critical outages, guiding technical resolution, and participating in a global follow-the-sun rotation.

Responsibilities

  • Collaborating with software engineering teams to provide operational insights during the design phase, advocating for reliability-focused practices.
  • Working alongside global engineering hubs to offer technical context and maintain comprehensive documentation, including runbooks and KBAs.
  • About the Team This team manages essential meeting service operations at Zoom.
  • Developing scalable infrastructure using Terraform and adhering to GitOps principles to ensure consistent configurations.
  • Develop advanced skills in cloud platforms like AWS, Google Cloud Platform, or Azure, and manage Kubernetes environments using tools like Helm and ArgoCD.
  • Write automation scripts using Python, Go, or Bash to create tools and improve incident response efficiency.
  • We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
  • We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind.

Requirements

  • Possess 6+ years of experience in DevOps, SRE, or infrastructure engineering, demonstrating success in supporting large-scale, latency-sensitive production systems.
  • Gain expertise in supporting media-focused platforms such as video conferencing, streaming, gaming, or high-frequency trading environments.
  • Display knowledge of real-time protocols, including WebRTC, RTP/RTCP, and SFU/MCU topologies, with practical application in production settings.
  • What we're looking for Possess 6+ years of experience in DevOps, SRE, or infrastructure engineering, demonstrating success in supporting large-scale, latency-sensitive production systems.
  • Occasional weekend work may be required Ability to work across the globe or multiple time zones

Compensation

  • $99k-$229k

Benefits

  • Immigration sponsorship is not available for this position What you can expect We are hiring a Senior DevOps Engineer to drive the reliability, scalability, and operational health of our realtime communications platform.
  • $228 700,00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Company info

  • Zoomies help people stay connected so they can get more done together.
  • Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
  • Our Commitment At Zoom, we believe great work happens when people feel supported and empowered.
  • We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential.
  • If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
  • If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon.
  • This form is solely for applicants who require an accommodation due to a qualifying medical disability.
  • Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
  • This role requires a hands-on expert who can bridge the gap between complex infrastructure engineering and seamless product delivery within a global team environment.
  • About Us Zoomies help people stay connected so they can get more done together.

Visa & Work Authorization

  • Immigration sponsorship is not available for this position What you can expect We are hiring a Senior DevOps Engineer to drive the reliability, scalability, and operational health of our realtime communi
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This listing is sourced directly from Zoom Video Communications's careers page and normalized into a canonical job model.