Planned

Planned

Volunteer & Supporter Engagement Manager

San Diego, CA

Sponsorship not specified$84k-$92kDetected 8 days ago
LogisticsResearchCollaborationMentoringPublic SpeakingOrganizational Skills

About the role

  • Planned Parenthood of the Pacific Southwest is one of the largest providers of sexual and reproductive healthcare in Southern California, operating 20 health centers throughout our three-county region.
  • Together we'll take pride in shaping the future of sexual health and reproductive rights.
  • For those who feel that purpose is critical to their work, this is a gift.

Responsibilities

  • Manage all aspects of volunteer recruitment, vetting and onboarding including reviewing and screening applications, conducting telephone pre-screens, coordinating onboarding processes, and distributing orientation materials including new volunteer swag.
  • Provide ongoing coaching and support to volunteer site supervisors in volunteer management and recognition practices, while managing the planning and execution of agency-wide volunteer appreciation events and recognition efforts.
  • Oversee and manage volunteer nights and administrative shifts, ensuring effective coordination with administrative departments; leading logistics planning including space reservations, refreshments, notifying security staff; and communicating shift details and expectations to volunteers to support smooth and well-organized operations.
  • Oversee and maintain strong functional expertise in the VolunteerHub volunteer management system, including data management, reporting, and troubleshooting database issues.
  • Develop database structures and features according to organizational/department needs.
  • Create staff profiles and train new staff on volunteer database functionalities.
  • Maintain written procedures and job aids on database functionality.
  • Maintain volunteer records including updating current volunteer information, documenting terminated volunteers, entering volunteer hours, scanning volunteer forms, and keeping notes in volunteer profiles.
  • Coordinate community outreach events by collaborating with External Affairs Operations staff to secure event opportunities, recruit and schedule volunteers, assemble and manage tabling supplies at the Holliday Family Administration Center, coordinate and track supply pick-up and return, communicate event logistics, and ensure accurate entry of volunteer and event data in departmental databases for reporting.
  • Develop, assess and conduct trainings for community outreach volunteers, ensuring agency policies are complied with.

Compensation

  • Provide reports to Director of Volunteer & Supporter Engagement and other staff as needed for monthly, quarterly, and annual reports and other reporting requirements.

Benefits

  • Develop and maintain contacts with educational institutions, community groups and other sources of volunteer applicants.

Company info

  • Check out our new video, "We are Planned Parenthood of the Pacific Southwest" for more information about our organization: https://bit.ly/WeArePPPSW.

This listing is sourced directly from Planned's careers page and normalized into a canonical job model.