Nobu Hotel Toronto
Guest Experience Specialist
Toronto, Ontario, Canada · Full-time
Sponsorship not specifiedDetected 1 day ago
HRCustomer SupportCommunicationCollaborationProblem SolvingTime Management
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- The Guest Experience Specialist is a key role in creating memorable and personalized experiences for every guest.
- This position requires a highly motivated, empathetic, and detail-oriented individual with a passion for hospitality.
- The Guest Experience Specialist will be responsible for anticipating guest needs, exceeding expectations, and ensuring a seamless and exceptional guest journey from pre-arrival to post-departure.
Responsibilities
- Personalize guest interactions and create tailored experiences.
- Build strong relationships with guests and foster loyalty.
- Manage guest profiles and preferences in the hotel system.
- Manage pre-arrival communication with guests, including welcome emails, special requests, and confirmations.
Requirements
- Proficiency in using Property Management Systems (PMS) and other relevant software.
- If you are a dynamic and experienced hospitality professional with a passion for delivering exceptional guest experiences, we invite you to join our team as a Full-Time Guest Experience Specialist at Nobu Hotel Toronto.
- High School Diploma or equivalent required.
- A degree or diploma in Hospitality Management or a related field is preferred.
Company info
- Hourly Rate: $28.50 Vacancy Status: Existing Position Apply now to be part of a luxury hotel experience that exemplifies excellence in service and hospitality.
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This listing is sourced directly from Nobu Hotel Toronto's careers page and normalized into a canonical job model.