Duquesne University

Enrollment Counselor (Temporary) – Enrollment Management Group

Pittsburgh, PA, US · Contract

Sponsorship not specifiedDetected 245 days ago

Outbound SalesCustomer SupportCommunicationProblem SolvingPublic Speaking

About the role

The Enrollment Counselor is responsible for guiding prospective students through the enrollment process, from initial inquiry to registration completion.
As an Enrollment Counselor, you'll be instrumental in guiding students to their educational journey.

Admissions and Recruitment Support - Provide inbound and outbound communication from prospective students and their families, ensuring strong customer service and consultative student recruitment with the goal of making Duquesne the student's first university choice.
Support the admissions and enrollment processes, including but not limited to reading applications, making admissions decisions, supporting events and campus visits.
Goal Achievement: Using your talents and problem-solving skills, recommend ways to help meet specific enrollment targets, analyzing data to develop strategies for improved performance.
This role primarily involves support and detailed management of the student recruitment, admissions, and enrollment processes, providing comprehensive advising from the point of inquiry to enrollment.

Ability to work evenings until 8pm and occasional weekend work required.
This role requires strong communication skills, customer service orientation, and the ability to connect with prospective students to understand their unique needs and goals.

Keep track of student interactions and progress using institutional CMR and database systems.
Interdepartmental Collaboration.
Coordinate with other departments, including financial aid, registrar, and academic advising, to ensure a seamless student experience.
Completes other duties as assigned.

This role requires strong communication skills, customer service orientation, and the ability to connect with prospective students to understand their unique needs and goals.
This role primarily involves support and detailed management of the student recruitment, admissions, and enrollment processes, providing comprehensive advising from the point of inquiry to enrollment.
Note: This is a temporary position.
DUTIES AND RESPONSIBILITIES: Admissions and Recruitment Support - Provide inbound and outbound communication from prospective students and their families, ensuring strong customer service and consultative student recruitment with the goal of making Duquesne the student's first university choice.
Support the admissions and enrollment processes, including but not limited to reading applications, making admissions decisions, supporting events and campus visits.
Proactively respond and outreach to, engage and follow up with interested prospective students and re-admitted students, understanding their needs and aligning them with suitable programs.

Generous benefits include paid time off including holidays and vacation, retirement match, and tuition remission for employee and dependents.
You will be a key contributor to meeting our enrollment goals and upholding the institution's commitment to educational excellence.
Details at www.duq.edu/benefits

This listing is sourced directly from Duquesne University's careers page and normalized into a canonical job model.