Denver
DMV Deputy Director
Denver · Director · Full-time
No sponsorship$101k-$167kDetected 4 days ago
Computer VisionAccountingBudgetingCustomer SupportLeadership
About the role
- Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.
- The salary range for this position is $101,050-166,733/year.
- New hires are typically brought into the organization with a starting pay between $101,050 and $130,000/year, based on experience and education.
Responsibilities
- Oversee and support Branch Managers across seven branch operations, ensuring accurate, timely, and customer‑centric delivery of titling and registration services.
- Lead operational planning for branch activities, staffing models, workload distribution, and performance monitoring.
- Foster strong relationships with community partners, stakeholders, and customer groups to ensure awareness, support, and continuous improvement of DMV services.
- Implement initiatives aligned with departmental goals and KPIs to optimize DMV performance.
- Assist with or lead operational improvement projects, process redesign efforts, and innovation initiatives that enhance the customer experience.
- Coach, mentor, and develop Branch Managers and frontline staff to build a positive, accountable, high‑performing team culture.
- Support departmentwide employee engagement initiatives and staff development programs, including succession planning.
- Work closely with the Treasurer and departmental leadership to support budget development, monitoring, and operational cost management.
- Review and utilize performance dashboards, branch metrics, and operational data to guide decision‑making and drive continuous improvement.
- Collaborate with internal agencies, City & County partners, statewide MV partners, and other jurisdictions as needed.
Requirements
- Bachelor's Degree in a related field based on a specific position(s).
- Three (3) years of experience at the type and level of functional or operational management, which must have included management of professional individual contributors.
- Licenses and certifications must be kept current as a condition of employment.
- Our ideal candidate has some or all the following experience, skills, and characteristics:
Compensation
- Support the development and implementation of annual and multi‑year strategic plans, operational goals, policies, and procedures for the Motor Vehicle Section.
- The salary range for this position is $101,050-166,733/year.
Benefits
- The City and County of Denver offers a competitive salary commensurate with education and experience.
- We also offer generous benefits for full-time employees which include but is not limited to:
- Competitive Medical, Dental, Vision Insurance (effective within 1 month of start date)
- Pension Plan for Life (Employee contributes 8.45%, Employer matches at 17.95%)
- 457 (b) Retirement Plan (no early withdrawal fee!)
- PTO (over 3 weeks in your first year) and 14 paid holidays
- STD, LTD, HSA, FSA, Life Insurance
- CARE Bank, Family Leave Benefits
- Tuition Reimbursement (up to $2000/year), We Qualify for Student Loan Forgiveness Program
- Learning and Development Opportunities
- The Department of Finance (DOF) is responsible for the fiscal health of the city.
Company info
- Who We Are & What You'll Do
Visa & Work Authorization
- Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
This listing is sourced directly from Denver's careers page and normalized into a canonical job model.