NCD

Billing Operations Coordinator

Dallas, TX

Sponsorship not specified$10k-$15kDetected 8 days ago

CadenceCommunication

About the role

Our ecosystem is rooted in our five core values: Relentless Positivity, Growth Obsessed, Get it Done, Helpful Spirit, and Solution Driven.
Our continuous growth is a testament to our commitment to delivering outstanding agent and customer satisfaction.
Summary NCD is seeking a Billing Operations Coordinator to join our Operations team.

Together, let's drive change and take NCD to new heights.
Essential Duties and Responsibilities Billing and Exception Management Own billing exception identification, triage, and resolution end to end.
Manage billing holds escalation and see issues through to resolution.
Own carrier payment file implementation for new and existing carriers.
Cross-Functional Partnership Work closely with Member Care, Operations, and carrier partners to communicate billing status, escalate unresolved issues, and keep the right people informed.
Serve as a reliable, responsive partner across teams.
Ability to manage multiple daily and weekly workstreams simultaneously without things falling through the cracks.

NCD is at the forefront of dental and vision insurance, in partnership with our carrier partners MetLife, VSP, and Zurich.

We are not just coworkers, but a community, working tirelessly towards 'Spreading the Smile' to our members, agents, and each other.
If you are ready to win each day, are eager to grow, and aspire to contribute to an organization that is setting the pace in the industry, then we are looking for you.
Join us and become a vital part of our success story as we continue to transform lives and 'Spread the Smile.

This listing is sourced directly from NCD's careers page and normalized into a canonical job model.