Metro Vein Centers
Patient Service Representative
Brooklyn, NY · Part-time
Sponsorship not specified$22k-$25kDetected 20 days ago
Customer SupportEHR/EMRCommunication
About the role
- This is not a traditional receptionist role.
- Our PSRs are critical to the patient experience and clinic flow-supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day.
- The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction.
Responsibilities
- Support clinic flow and communication between providers, patients, and clinical teams
- Maintain a clean, organized, and welcoming front desk environment
Requirements
- Collect copays, coinsurance, balances, and required patient documentation
- Maintain accurate patient records and scan required documentation into the EMR
- High school diploma or equivalent required
- 2+ years of customer service experience required
Nice to have
- Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred
Compensation
- $22.00-$25.00 per hour, based on experience.
- About the Role
- Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment.
- This is not a traditional receptionist role.
- What Your Day Looks Like
- Greeting and checking in patients throughout the day
Benefits
- Medical Front Desk
- Healthcare Scheduling
- Medical Reception
- Dental Offices
- Specialty Medical Practices
- Medical Call Centers
- Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply.
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This listing is sourced directly from Metro Vein Centers's careers page and normalized into a canonical job model.