Metro Vein Centers

Metro Vein Centers

Patient Service Representative

Brooklyn, NY · Part-time

Sponsorship not specified$22k-$25kDetected 20 days ago
Customer SupportEHR/EMRCommunication

About the role

  • This is not a traditional receptionist role.
  • Our PSRs are critical to the patient experience and clinic flow-supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day.
  • The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction.

Responsibilities

  • Support clinic flow and communication between providers, patients, and clinical teams
  • Maintain a clean, organized, and welcoming front desk environment

Requirements

  • Collect copays, coinsurance, balances, and required patient documentation
  • Maintain accurate patient records and scan required documentation into the EMR
  • High school diploma or equivalent required
  • 2+ years of customer service experience required

Nice to have

  • Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred

Compensation

  • $22.00-$25.00 per hour, based on experience.
  • About the Role
  • Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment.
  • This is not a traditional receptionist role.
  • What Your Day Looks Like
  • Greeting and checking in patients throughout the day

Benefits

  • Medical Front Desk
  • Healthcare Scheduling
  • Medical Reception
  • Dental Offices
  • Specialty Medical Practices
  • Medical Call Centers
  • Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply.

This listing is sourced directly from Metro Vein Centers's careers page and normalized into a canonical job model.