Five9
Strategic Sales Director - Midwest/Southeast
United States (Remote) · Director
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About the role
- Join us in bringing joy to customer experience.
- We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
- We only hire professionals who have a minimum of 10 years operating, selling, or servicing customer contact/engagement centers for Sales or Service.
Responsibilities
- Create and drive revenue within a specified region or list of named accounts
- Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
- Collaborate with peers and management around ways to continually improve the sales organization
- Own the sales cycle from lead generation to closure
- Develop business plan and present the business plan during quarterly review sessions
- Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
- Self-generate leads from a personal connections, referral partners, and regional networking events
- Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience
Requirements
- 10+ years of outside enterprise software sales experience in the contact center space
- Strong collaboration skills and ability to work alongside multiple team members
- Experience selling at the C-level
- Proven track record of sales excellence
- A proven sales hunter and closer
- Superior active listening skills
- Excellent objection handling and negotiating abilities
- Strong time-management and organization skills
- Excellent written and verbal communication skills
- Be able to work independently and as part of a team in a fast pace, rapid change environment
- Highly persuasive
- Superior professional presence and business acumen
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
Compensation
- Meet and exceed all quarterly and annual sales quotas
Benefits
- As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.
Company info
- Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
- Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together.
- The Strategic Sales Director helps solve the business needs of prospects and customers by aligning those needs and objectives with Five9's offerings.
This listing is sourced directly from Five9's careers page and normalized into a canonical job model.