Persona Identities

Senior Software Engineer, Resilience

San Francisco · Senior · Contract

Sponsorship not specifiedDetected 240 days ago

Mentoring

About the role

This isn't just another engineering role.
This is a unique opportunity to be a founding member of our new Resilience Engineering function and shape the future of performance and scalability at Persona.
Mentor and coach engineers across the organization, raising the technical bar for performance and reliability.

Partner with product teams on short-term, high-impact projects to solve their most pressing performance and observability challenges.
Dive deep into major incidents to uncover underlying architectural causes and drive systemic improvements to prevent future failures.
Design, build, and promote reusable resilience patterns and tooling that make it easy for all engineers to build reliable services.
The ability to listen with empathy, build trust, and influence other teams without direct authority.
Ability to build robust, well-tested libraries and tools that improve the work of other engineers.

A strong software engineering background, demonstrated by 10+ years of experience building and shipping complex production systems.

Direct experience in performance, scalability, or observability is a significant plus, but not required for a candidate with a deep engineering foundation.

Own and advance our observability strategy, defining the standards and building the tools that help us understand system health.
Establish and drive a new Operational Excellence review process to foster a culture of accountability and continuous learning.

Help define and measure SLOs for our most critical user journeys, making our product tangibly faster and more reliable for customers.
As part of our interview process, all candidates will be asked to verify their identity with Persona.

This listing is sourced directly from Persona Identities's careers page and normalized into a canonical job model.