ALTEN Technology USA
Senior Accounts Receivable Specialist
Troy, MI · Senior · Contract
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About the role
- The Senior Accounts Receivable Technician is responsible for managing the complete billing and accounts receivable administration of a portfolio of strategic automotive customers across the United States.
- This role serves as a key point of contact between Operations, Sales, Project Management, and clients to ensure accurate invoicing, timely collections, dispute resolution, and strong cash flow performance.
Responsibilities
- Maintain accurate customer master data related to billing and invoicing.
- Maintain regular communication with customer AP departments and key stakeholders.
- Support cash collection objectives and contribute to working capital optimization.
- Develop professional relationships with customer accounts payable and procurement teams.
- Perform account reconciliations and resolve outstanding discrepancies.
- Support month-end close activities related to accounts receivable.
Requirements
- Minimum 5 years of experience in Accounts Receivable, Billing Administration, or Credit & Collections.
- Experience with NetSuite ERP is considered a significant asset.
- Education
- Experience
- Experience managing complex customer portfolios and high-volume invoicing.
- Experience working with large corporate customers in the automotive industry is highly desirable.
- Experience within engineering services, consulting, staffing, or project-based organizations is considered an asset.
Nice to have
- Review billing data and supporting documentation to ensure accuracy and compliance with customer requirements.
- Generate and submit invoices in accordance with contractual terms and customer-specific billing procedures.
- Coordinate with Operations and Project Managers to resolve billing discrepancies prior to invoice submission.
- Monitor outstanding receivables and follow up proactively on overdue balances.
- Investigate and resolve invoice disputes, deductions, short payments, and payment delays.
- Prepare aging reports and recommend escalation actions when necessary.
- Ensure a high level of service while maintaining adherence to company collection policies.
- Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
Skills
- Strong proficiency with Microsoft Excel.
- Experience with ERP systems required.
- NetSuite experience is a major asset and strongly preferred.
- Experience with customer portals and electronic invoicing platforms is beneficial.
- Competencies
- Strong attention to detail and analytical skills.
- Excellent organizational and time management abilities.
- Strong communication and customer service skills.
- Problem-solving mindset and proactive approach to collections.
- Success Metrics
- Invoice accuracy and timeliness.
- Days Sales Outstanding (DSO) performance.
Company info
- Position Summary The Senior Accounts Receivable Technician is responsible for managing the complete billing and accounts receivable administration of a portfolio of strategic automotive customers across the United States.
- We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
- Manage the end-to-end invoicing process for a dedicated portfolio of major automotive customers.
- Serve as the primary AR contact for assigned customers.
This listing is sourced directly from ALTEN Technology USA's careers page and normalized into a canonical job model.