Continuum Resource Network

Continuum Resource Network

Customer Support - Rider Operations

Foster City, California, United States · Contract

Sponsorship not specifiedDetected 292 days ago
ExcelCustomer SupportCommunicationProblem Solving

About the role

  • Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset.
  • You will have a voice in creating new products and services that allow you and your fellow agents to understand what is happening in and around the company's vehicles.

Requirements

  • 2+ years of experience in customer service, retail, or another customer-facing role.
  • Experience working in a cross-functional team.
  • Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listen to and interpret customer needs.

Skills

  • Become a knowledge expert on tools related to RiderOps and utilize these tools to resolve customer interactions.

This listing is sourced directly from Continuum Resource Network's careers page and normalized into a canonical job model.