Continuum Resource Network
Customer Support - Rider Operations
Foster City, California, United States · Contract
Sponsorship not specifiedDetected 292 days ago
ExcelCustomer SupportCommunicationProblem Solving
About the role
- Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset.
- You will have a voice in creating new products and services that allow you and your fellow agents to understand what is happening in and around the company's vehicles.
Requirements
- 2+ years of experience in customer service, retail, or another customer-facing role.
- Experience working in a cross-functional team.
- Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listen to and interpret customer needs.
Skills
- Become a knowledge expert on tools related to RiderOps and utilize these tools to resolve customer interactions.
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