Accendra Health

Accendra Health

CUST RELATIONSHIP LIAISON (DR)

CA EUREKA, USA

Sponsorship not specified$23k-$28kDetected 14 days ago
ExcelCustomer SupportPatient CareCommunicationProblem SolvingMicrosoft Office

About the role

  • Acts as a single point of contact for a specific account or accounts.
  • Responds to customer needs, concerns and complaints in a timely manner.
  • Consults with clients and referral sources on products and necessary equipment.

Responsibilities

  • Manages all follow-up functions with the account, post set-up.
  • We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life.

Requirements

  • High School diploma required
  • At least 2 years of related experience
  • Must be at least 21 years of age or older at the time of hire.
  • Obtains all required documentation for orders to be entered into the system, service scheduling and billing/payment.
  • Performs other duties as required.
  • Must be able to travel by plane and automobile (if applicable).
  • Regularly required to use hands to write, use computer, operate a motor vehicle, use a hand-held device, telephone and use a document imaging system and manipulate documents.
  • Regularly required to read documents and write neatly, legibility and transcribe accurate information and numbers/values.
  • The employee must be able to safely operate and possess and maintain a valid driver's license, specific to vehicle operated in the conduct of this job.

Skills

  • Business Acumen
  • Problem Solving/Analysis
  • Communication Proficiency
  • Personal Effectiveness/Credibility
  • Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word
  • English (reading, writing, verbal)

Compensation

  • The anticipated salary range for this position is $23 - $28 hourly.

Benefits

  • At Accendra Health, we understand that healthcare is complex, and we're here to make it easier.
  • With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
  • Specific vision abilities required to perform this job safely include close vision, distant vision, night (low to limited light) vision and the ability to adjust focus to work on a computer and read documents.
  • Assists medical groups and/or other provider groups to understand the products and services available under the contract.
  • Coordinates patient services with physicians and medical groups.
  • The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
  • Troubleshoots any issues that may arise with the medical groups and any relevant on-site departments.

Company info

  • Accendra is not accepting unsolicited assistance from search firms for this employment opportunity.
  • Please, no phone calls or emails.
  • All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company.
  • No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.
  • #AccendraHealth
  • Assesses patient's needs and promotes company products/services at office visits, as appropriate.
  • As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.

This listing is sourced directly from Accendra Health's careers page and normalized into a canonical job model.