Midland States Bank

Assistant Banking Center Manager

Waterloo, IL

Sponsorship not specified$24k-$28kDetected 2 days ago

SalesBusiness DevelopmentOutbound SalesCustomer SupportLeadershipCollaborationMentoringAdaptability

About the role

The Assistant Banking Center Manager is responsible for individual business development goals along with assisting with managing the sales and operations of the Banking Center.
This role works in conjunction with the Banking Center Manager to ensure implementation of policies and programs, in order to achieve company objectives.
Coaches Bankers and Tellers on identifying and meeting the needs of the bank's existing and prospective customers, including answering inquiries regarding accounts and consumer loan balances, opening new accounts, and handling customer complaints.

Maintain a customer base and continually deepening existing relationships.
Support portfolio growth by identifying cross-sell opportunities and displaying sales leadership.
Confidently drive sales through quality service and product knowledge allowing them to achieve or exceed personal and team goals as set. Track and monitor those sales and opportunities in the customer information software.
Demonstrates and models Midland States Bank core values that support the bank's culture.
Proficient in profiling and referring to our banking partners utilizing skills obtained through internal sales training courses.
Proactively sells banking services to retail customers along with developing current and prospective business clients.

Strong understanding of consumer and real estate secured lending products and able to obtain NMLS-registry.
Multilingual speakers are encouraged to apply.

Communicates effectively and possess strong leadership skills to direct and coach Retail staff.

for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off.
Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan.
Incentives and benefits are subject to eligibility requirements.
At Midland States Bank, base salary is one component of our Total Rewards program.
Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience.
This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards).
Confident in recommending personal products, trusts, HSA's, IRA's, business products and services.
Timely completion of all assigned learning activities.
Being flexible and adaptable

Participate in onsite visits to customers to promote the Employee Perks at Work Program & Merchant Services.
May require work in a Midland office to ensure collaboration and support of internal and external customers.

This listing is sourced directly from Midland States Bank's careers page and normalized into a canonical job model.