C3EL

Missile Defense Agency (MDA) NOC Technician

Hill AFB, UT · Mid · Contract

No sponsorshipDetected 112 days ago

CybersecurityCiscoLeadershipCommunication

About the role

Create and update tickets.
This Network Technician will directly support the DISA-provided GIG capabilities and services in our 24x7 Global Network Support Center (GNSC) working in our Missile Defense Agency (MDA) Operations Support Cell.
Support the fault isolation process.

Ability to work in a 24/7 shift work environment and travel up to 10%.
Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, ATM, Promina, CISCO, MSPP, Optical Switching.
A minimum of a High School diploma or equivalent is required.
Network+, CCNA, CCENT, JNCIA, or CCNP certifications are also desirable.

Prior Military experience or experience working as a contractor in a Government environment is preferred.

Restore networks and service to full operation.
Coordinate with other service providers as necessary to track service restoration and meet the DISN SLA and customer negotiated SLAs.
Identify failures that are attributable to a different causes and impacts.
Conduct reroute and normalization of services and circuits due to outages.
Reroute routine circuits within 24 hours of notification, documenting reroute in the configuration management database (CMDB).

C3EL is seeking a cleared professional to support our critical mission at Hill AFB in Utah.
Our customer, Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations.
Support all customers to include providing global situational awareness support.

This listing is sourced directly from C3EL's careers page and normalized into a canonical job model.