Vercel
Head of Field Engineering Operations
Hybrid - San Francisco · Vp
Sponsorship not specified$260k-$300kDetected 1 day ago
Next.jsSQLCloud PlatformsSalesforceSalesForecastingCompensationCustomer SuccessLeadershipMentoring
About the role
- We are looking for a Director, Field Engineering Operations to join our Revenue Operations team.
- In this role, you'll architect the systems, processes, and insights that enable a fast-growing Field Engineering organization to scale even more effectively.
- You will report to the Head of Revenue Operations, and the role will be hybrid in-office in San Francisco.
Responsibilities
- Own the end-to-end operational strategy for Field Engineering- designing and optimizing the processes, systems, and frameworks that enable the SA, DSE, CSE, TAM, and Professional Services teams to operate at scale and deliver measurable customer impact.
- Build, lead, and develop a high-performing Field Engineering Operations team, establishing the function as a strategic pillar within the FE organization and a trusted partner to FE leadership.
- Own the pre- to post-sales lifecycle framework, including technical win and onboarding forecasting, go-live tracking, and consumption ramp measurement- building the systems, processes and insights that give leadership visibility into customer time-to-value and FE team effectiveness.
- Track record of building territory planning, capacity modeling, and compensation design processes for technical field teams at companies with $100M+ ARR
- Strong analytical instincts paired with a bias toward execution- you instrument what matters, make it visible and actionable, and use it to drive operating cadences that keep teams accountable
- Proven ability to operate as a true partner to VP-level technical leaders- someone who earns a seat at the table by translating ambiguous org-level priorities into concrete operational plans and driving them cross-functionally with Sales, Finance, Product, and RevOps
- Have experience building operations functions from the ground up within a Field Engineering or Solutions Architecture organization
- Are comfortable with technical tooling beyond Salesforce- e.g., writing SQL for ad hoc analysis, building lightweight internal tools, or partnering closely with GTM Engineering teams on platform builds
- As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.
- Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Requirements
- Demonstrated experience standing up or scaling operational frameworks for pre-sales and post-sales technical teams (e.g., Solutions Architects, Sales Engineers, Professional Services, Customer Success Engineering)
- Proficiency in core GTM systems and architecture (e.g. Salesforce administration and architecture, including custom objects, flows, reporting, and integration with ecosystem applications)
Nice to have
- Have worked in developer tools, infrastructure, or cloud platform companies with strong PLG and enterprise sales motions
- Have a point of view on how AI, automation, and internal tooling can fundamentally change how a technical field org operates- and have shipped something that demonstrates it
Compensation
- The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role.
- The San Francisco, CA base pay range for this role is $260,000-$300,000.
Benefits
- Competitive compensation package, including equity.
- Inclusive Healthcare Package.
- Flexible Time Off.
- The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role.
Company info
- We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
- Whether you're building our products, supporting our customers, growing our community, or shaping our story, you'll help define what comes next.
Visa & Work Authorization
- discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic pro
This listing is sourced directly from Vercel's careers page and normalized into a canonical job model.