The University of Kansas Health System
Mobile Device Tech II
Kansas City, Wyandotte County · Mid
Sponsorship not specifiedDetected 1 day ago
iOSAndroidCustomer SupportCommunicationCompTIA
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odds of building a lasting career here
88Lottery-free
Cap-exempt (no lottery)100
Sponsors year-round90
Entry-level history60
PERM / green-card track50
Fits your clock70
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About the role
- The Mobile Device Technician is responsible for assisting customers with selection and support of either personal or enterprise owned mobile devices throughout the enterprise. This position provides technical support and direction with a wide degree of written and verbal communication methods surrounding mobile devices including iOS, Android, Windows and OS
- Responsibilities and Essential Job Functions
Nice to have
- Participates in ordering, configuring and deployment of mobile devices including smartphones, tablets, etc.
- Proactively engages the End User Architecture, Security and System Administrations teams to satisfy requests for new applications or functionality or resolve system, or hardware deficiencies in existing systems.
- Participates in the engineering, planning, and deployment of mobile devices and apps.
- Assists with planning and implementing new system installations pertaining to mobile devices.
- Maintains documentation proficiency.
- include planning and scheduling system upgrades and updates.
- This also includes coordination with other HITS teams, vendors, users, interfaces, and other systems that feed or accept information from this system.
- This would include server as well as workstation updates.
Skills
- Skills and duties may vary dependent upon your department or unit.
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This listing is sourced directly from The University of Kansas Health System's careers page and normalized into a canonical job model.