TreviPay
Operations Enablement Specialist - Content & Curriculum
Overland Park, KS
Sponsorship not specifiedDetected 34 days ago
AccessibilityConfluenceERPCadenceWritingSharePoint
About the role
- Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables.
- Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.
- We welcome all veterans and disabled applicants.
Responsibilities
- Own the LMS - curriculum design, course build, learner paths, assignments, completions, and reporting.
- Partner with the Readiness & Delivery Specialist to deliver content on schedule for each release cycle and to align curriculum with release scope.
- Coach and uplift other contributors on technical writing and instructional design best practices.
- Perform additional duties as assigned to support organizational goals.
- Strong technical writing and instructional design skills; able to translate complex systems and processes into clear, operationally usable content and curriculum.
Requirements
- Working knowledge of documentation tooling, LMS platforms, and knowledge-base systems (e.g., Confluence, SharePoint, MadCap, Paligo, Docebo, Cornerstone, or similar).
- Years of Experience
- Competencies/Skills
- Strong technical writing and instructional design skills
- able to translate complex systems and processes into clear, operationally usable content and curriculum.
- Strong content governance discipline - taxonomy, versioning, review cadence, lifecycle.
- Operational rigor - understands frontline execution, controls, and risk considerations.
- Learning agility - quickly absorbs new systems, rules, and workflows.
- Influence without authority - partners effectively with Product, Engineering, Risk, Compliance, and operational SMEs.
- Attention to detail - ensures accuracy in materials, controls, and messaging.
- Continuous improvement mindset - measures effectiveness and iterates content based on data and feedback.
- 2-4+ years in operations enablement, technical writing, instructional design, or training within a technology-enabled environment.
Nice to have
- Bachelor's degree preferred or equivalent work experience.
Compensation
- Competitive salary
Benefits
- Maintain knowledge-base information architecture (taxonomy, search effectiveness, content health) so frontline teams can find the right content fast.
- Paid parental leave
- Generous paid time off
- Medical, dental, vision, FSA, Life/AD&D, long and short term disability
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This listing is sourced directly from TreviPay's careers page and normalized into a canonical job model.