Lucas Museum of Narrative Art

Manager, E-Commerce

Los Angeles

Sponsorship not specified$102k-$123kDetected 103 days ago

SalesCommunicationCritical Thinking

About the role

The position requires a balance of strategic thinking and hands-on execution, with a focus on driving revenue growth while deepening audience connection to the museum's mission.

Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.
Building Trust & Relationship Management: Accountable Ownership and clearly shares information and the "why" behind decisions.
Seeks out and incorporates multiple perspectives, experiences, and industry trends to develop a holistic perspective.
Designed by Ma Yansong of MAD with a landscape by Mia Lehrer of Studio-MLA, the Museum is in Exposition Park, Los Angeles, on an 11-acre campus that includes new green space and a 300,000-square-foot building with galleries, two theaters, a library, restaurant, café, retail store, and community spaces.
POSITION SUMMARY The Manager, E-commerce leads the digital retail strategy and execution for the Lucas Museum of Narrative Art, positioning the online store as both a revenue driver and an audience engagement platform.
This role is responsible for managing the museum's online store, optimizing the digital sales funnel, and partnering closely with cross-functional teams across the Revenue & Engagement portfolio to deliver an exceptional online shopping experience.
We are committed to building a team that represents and supports a variety of backgrounds and perspectives.
Create a healthy and durable institution.

Salary and titles will be assigned commensurate to the successful candidates' education and experience.

All staff at the Lucas Museum of Narrative Art lead through a deep commitment to diversity, equity, and inclusion, both within the Museum and with the communities that we serve.
Salary and titles will be assigned commensurate to the successful candidates' education and experience.

Founded by George Lucas and Mellody Hobson, the museum's collection features works by artists including Norman Rockwell, Kadir Nelson, Jessie Willcox Smith, N.
Reporting to the Retail Director and as part of the Revenue & Engagement team, this role ensures that the museum's digital storefront delivers a seamless, engaging, and high-performing experience that extends the museum's storytelling beyond its physical space.
Our mission is to inspire and connect people through the exploration of visual stories and their influences in society.

AND OUR COMMITMENT TO DEAIB The Lucas Museum of Narrative Art embraces diversity and equal opportunity.
We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain the best qualified people from a diverse candidate pool.
Applications from traditionally underrepresented communities are encouraged.
The statements in this description represent typical elements, criteria, and general work performed.

This listing is sourced directly from Lucas Museum of Narrative Art's careers page and normalized into a canonical job model.