Cibc
Senior Analyst, Analytics QA, Digital Platforms & Operations
Toronto, ON · Senior
Sponsorship not specifiedDetected 1 day ago
JavaScriptiOSAndroidExpressProject ManagementAgileJiraGoogle AnalyticsRecruitingManual TestingCommunicationCollaborationProblem SolvingCritical ThinkingAdaptability
> stay_score
odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
Lottery odds assume a STEM candidate.
Personalize to your clock →> community_outcomes
No reports yet — be the first to help the next applicant.
About the role
- We need talented, passionate professionals who are dedicated to doing what's right for our clients.
- Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
- As a Senior Analyst, Analytics QA, you'll oversee day-to-day analytics quality assurance activities across complex, tactical projects, ensuring data quality control procedures and project performance standards are consistently met.
Responsibilities
- You'll join the Digital Platforms & Operations team, where we help deliver high-quality digital experiences that are accurate, reliable, and client-focused.
- With minimal direction, you'll apply your expertise to lead analytics QA execution, including functional testing, release testing, automation testing, and production support.
- You'll review requirements, define testing objectives, document results and defects, and help drive resolution in partnership with technology and business teams.
- You'll also build strong relationships with Squad and Product Owners, provide clear status updates, and help manage expectations related to scope, risks, and timelines.
- Requirements analysis - Partner with Squad and Product Owners to gather complex business requirements, support solution design discussions, and ensure analytics QA activities align to project needs.
- Apply your knowledge of Adobe Analytics, Adobe Experience Platform (AEP), and Adobe Journey Optimizer (AJO) to support implementation and testing requirements.
- Quality assurance delivery - Create, validate, and execute test cases across web and mobile applications, including Android and iOS, to identify gaps, errors, and data quality issues.
- Perform functional, release, and automation testing to support high-quality digital experiences.
- Defect management - Manage and prioritize defect backlogs, document findings clearly, and work with stakeholders to support timely resolution and closure.
- Automation and monitoring - Use ObservePoint to build and monitor customer journeys across online and mobile banking channels to validate analytics requirements in production.
Requirements
- You have hands-on experience with tools such as HP Application Lifecycle Management (ALM), mobile testing platforms such as Griffon or equivalent tools, and automation testing tools such as ObservePoint.
- You have knowledge of digital tagging and analytics ecosystems, including Adobe Launch, Adobe Analytics, Customer Journey Analytics (CJA), Adobe Experience Platform, and Adobe Journey Optimizer.
- Familiarity with JavaScript fundamentals and behavioural analytics tools such as Adobe Analytics or Google Analytics would be an asset.
- You know that data quality matters and that strong testing practices help protect the client experience.
- You also bring a degree in Computer Science or a related discipline.
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day
- We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
Nice to have
- Requirements analysis
- Quality assurance delivery
- Defect management
- Use tools such as HP Application Lifecycle Management (ALM) and Jira to track issues and testing outcomes.
- Automation and monitoring
- Review scan results to help ensure the accuracy and compliance of client data across digital platforms.
- Collaboration and partnership
- Share your knowledge, provide guidance to others, and help the team work toward common goals and milestones.
Compensation
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing
Company info
- At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.
- At CIBC we enable the work environment most optimal for you to thrive in your role.
- You bring your real self to work, and you live our values - trust, teamwork, and accountability. #LI-TA What CIBC Offers At CIBC, your goals are a priority.
This listing is sourced directly from Cibc's careers page and normalized into a canonical job model.