Procomservices
Technical Support Analyst
Plano, TX, United States · Contract
Sponsorship not specifiedDetected 3774 days ago
Project ManagementVendor ManagementCustomer SupportCommunication
About the role
- Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
- With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Nice to have
- McAfee/Intel Security product knowledge is a plus
Skills
- Communication
- Understanding and applying Active Listening
- Understanding and ability to ask Open-Ended/Close-Ended/Probing Questions
- Ability to teach complex topics
- Networking / Troubleshooting
- At Least 3 Years of experience
- Expertise to conduct fault isolation in regards to diagnosing and remediating network connectivity issues
- Expertise to troubleshoot or describe common networking and application protocols
- Ability to dissect application issues at the application layer
Company info
- Application Development
- Project Management
- Quality Assurance
- Business/Systems Analysis
- Datawarehouse & Business Intelligence
- Infrastructure & Network Services
- Risk Management & Compliance
- Business Continuity & Disaster Recovery
- Security & Privacy
Visa & Work Authorization
- "Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties
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This listing is sourced directly from Procomservices's careers page and normalized into a canonical job model.