Procomservices

Procomservices

Technical Support Analyst

Plano, TX, United States · Contract

Sponsorship not specifiedDetected 3774 days ago
Project ManagementVendor ManagementCustomer SupportCommunication

About the role

  • Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
  • With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.

Nice to have

  • McAfee/Intel Security product knowledge is a plus

Skills

  • Communication
  • Understanding and applying Active Listening
  • Understanding and ability to ask Open-Ended/Close-Ended/Probing Questions
  • Ability to teach complex topics
  • Networking / Troubleshooting
  • At Least 3 Years of experience
  • Expertise to conduct fault isolation in regards to diagnosing and remediating network connectivity issues
  • Expertise to troubleshoot or describe common networking and application protocols
  • Ability to dissect application issues at the application layer

Company info

  • Application Development
  • Project Management
  • Quality Assurance
  • Business/Systems Analysis
  • Datawarehouse & Business Intelligence
  • Infrastructure & Network Services
  • Risk Management & Compliance
  • Business Continuity & Disaster Recovery
  • Security & Privacy

Visa & Work Authorization

  • "Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties

This listing is sourced directly from Procomservices's careers page and normalized into a canonical job model.