WSU

WSU

Patient Services Representative

Pullman, WA · Full-time

No sponsorship$28k-$357kDetected 20 days ago
HRISCustomer SupportPatient Care

About the role

  • Online applications must be received before 11:59pm on:
  • July 22, 2026 If a date is not listed above, review the Applicant Instructions below for more details.

Responsibilities

  • The Patient Services Representative is responsible for providing support services for the Patient Services unit of the Veterinary Teaching Hospital.
  • The duties of this position includes but is not limited to providing support services in patient care areas such as Small, Ag, and Large Animal reception, cashier, and switchboard.

Requirements

  • Online applications must be received before 11:59pm on:
  • Must be able to work alternate schedule, including evenings and weekends.
  • One year cash handling experience also required.
  • All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
  • Required Qualification:

Nice to have

  • Experience answering a multi-line phone system.
  • Position Sponsorship Eligibility: Not eligible for work visa sponsorship
  • About Department/College/Area/ Campus - College of Veterinary Medicine | Washington State University
  • Area/College: College of Veterinary Medicine
  • Department Name: Veterinary Teaching Hospital
  • Application Instructions:
  • Applicants must upload the following required documents to their online application.
  • Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

Compensation

  • $3,485 to $4,633 | Range 38 (Steps A-M) | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.
  • In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position.

Benefits

  • WSU offers a comprehensive benefits package which includes paid sick and vacation leave
  • medical, dental, life and disability insurance package for employees and dependents
  • deferred compensation, optional supplemental retirement accounts
  • and employee tuition waiver.
  • For additional information, please review the detailed Summary of Benefits offered by WSU for Classified staff and Total Compensation.
  • High school graduation or equivalent AND two years of general office experience or one year of office or customer service experience in a healthcare setting
  • OR equivalent education/experience.

Visa & Work Authorization

  • Not eligible for work visa sponsorship

This listing is sourced directly from WSU's careers page and normalized into a canonical job model.