Haynes Boone

Haynes Boone

Director of Knowledge Management

Dallas · Director

Sponsorship not specifiedDetected 30 days ago
Business DevelopmentIntellectual PropertyResearchLeadershipCommunicationCollaboration

About the role

  • Haynes Boone is reimagining knowledge management for the AI era.
  • The mandate is practical and ambitious: reliable starting points, better findability, AI-ready content collections, lawyer workflow integration, and feedback loops that keep the program useful and current.
  • Stationery remains at least 85% of the time.

Responsibilities

  • This is a build-and-lead role for a program at an important inflection point.
  • The Director will shape the operating model for capturing, governing, maintaining, surfacing, and improving knowledge over time; manage a team of KM attorneys; and work with practice leaders and cross-functional teams rather than serve as the sole content creator.
  • Own and drive execution of the Firm's KM roadmap, including priorities, owners, timelines, and success measures.
  • Lead and scale current and future KM attorneys, content specialists, and practice-aligned KM roles as the program grows.
  • Build the KM operating model, including central KM responsibilities, practice-aligned roles, contribution expectations, governance, escalation paths, and decision rights.
  • Partner with practice leaders, KM & Innovation Attorneys, partner champions, and attorney contributors to identify high-value knowledge needs, set priorities, and maintain practice engagement.
  • Support onboarding, lateral integration, and practice training through usable KM resources and clear guidance on where to find trusted materials.
  • Work directly with Practice Innovation product owners, engineers, IT, and vendors to shape, select, design, implement, and roll out knowledge capabilities embedded into search, drafting, AI, experience, and matter-management workflows.

Requirements

  • Experience/Knowledge
  • 8+ years of relevant experience in law firm knowledge management, practice management, or legal operations.
  • Strong understanding of law firm workflows, document lifecycle, precedent management, attorney adoption, and client service expectations.
  • Experience creating, governing, or improving reusable legal resources such as templates, precedents, clause banks, playbooks, checklists, matter profiles, or knowledge repositories.
  • knowledge governance
  • Must be able to move around the office up to 15% of the time to make copies, fax, file, etc.
  • Ability to work credibly with partners, associates, administrative leaders, product owners, IT, data, research, risk, and business development stakeholders.
  • Strong execution discipline, judgment, communication skills, and discretion in handling confidential information.
  • Firmwide KM strategy and execution
  • AI-ready knowledge architecture
  • practice alignment
  • workflow design
  • cross-functional collaboration
  • attorney enablement
  • change management

Nice to have

  • Bachelor's degree in business, communications, technology, or JD preferred.
  • Preferred experience leading change management, attorney enablement, training, or adoption programs.

Skills

  • Define standards for KM assets, including authority, ownership, currency, applicability, metadata, permissions, and deprecation.

Company info

  • We are committed to having an inclusive workforce that reflects our communities, and we seek highly motivated lawyers and staff who value our culture of respect and teamwork.

This listing is sourced directly from Haynes Boone's careers page and normalized into a canonical job model.