Absorblms

Senior Manager, Account Management

Remote US · Senior

Work authorization requiredDetected 12 days ago

AccessibilitySalesforceSalesAccount ManagementForecastingExcelZendeskLeadershipCommunication

About the role

The Account Manager's role focuses on renewing clients, upselling new products and services, as well as finding expansion opportunities.
Technologies we use: Salesforce, Gainsight, Zendesk, Zoom, Microsoft suite, Excel, Calendly, DocuSign Are you ready to become an Absorber?

Manage and report key weekly/monthly operational metrics for team and individual performance.
Collaborate with the marketing team to identify campaigns to drive qualified leads and grow the account managers pipelines.
Develop a trusted advisor relationship with senior client stakeholders and executive sponsors to look for additional sales opportunities within the account.
Lead account management team and support client communications leveraging tools including but not limited to Salesforce, Gainsight, Inbox AI, Atlassian Suite, and Zendesk.
"We're building something special at Absorb, and our Account Management team is at the center of it.
Absorb is looking for a motivated, hard working sales leader to lead our expanding Account Management team.
The Account Management team manages the business relationships with Absorb Software's existing clients.
New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦
We take an AI‑first approach to unlock human potential, drive impact, and scale better outcomes.
We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements.

5+ years of experience leading Enterprise Sales/Account Management teams.
A strong understanding of how to build account plans and track individual performance and output against those plans.
If you are your best self when supporting contract negotiations and leading a team of highly committed, client focused, and performance driven sales professionals, then look no further as this may be the role for you!

Salesforce, Gainsight, Zendesk, Zoom, Microsoft suite, Excel, Calendly, DocuSign

Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce.
With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility.
The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide.
Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation.
We're united, and we grow through our commitment to elevating continual learning!
We believe in the power of AI and technology to make learning accessible to everyone.
Fully remote-first work with flexible work arrangements 🏡

We achieve exceptional results by genuinely caring about each other and the work we do
This role is about owning a book of business, building trusted relationships, and helping customers get real value from our platform as they grow.
You'll have the opportunity to shape how we scale our account management practices, collaborate closely across teams, and make a tangible impact on both our customers and the business.
Our values are simple:

equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people.
Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs.

Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponso

This listing is sourced directly from Absorblms's careers page and normalized into a canonical job model.