Mosaic Health

Mosaic Health

Director, Clinical Excellence

North Carolina, USA · Director

Sponsorship not specified$137k-$206kDetected 7 days ago
ComplianceProject ManagementEHR/EMRPublic HealthPatient CareLeadershipCommunicationCollaborationMentoringMicrosoft Office

About the role

  • The Director, Clinical Excellence will support all business units within Mosaic Health and provides strategic leadership, operational oversight, and cross-functional collaboration to support advancement of clinical performance through efficient workflows, provider optimization opportunities, ongoing coaching and training, onboarding, and more. This leader
  • is responsible for designing, deploying, and optimizing clinical excellence initiatives that align with organizational priorities, value-based care models, and technology platforms (e.g., EHR, telehealth, pre-registration systems). The Director will partner with providers, trainers, coders, clinical staff, and system leaders to standardize best practices,

Responsibilities

  • Develop, lead, and scale clinical excellence programs that support organizational growth, provider performance, and system integration.
  • Develop detailed reports and executive summaries that illustrate ROI, clinical quality improvements, and process effectiveness.
  • Collaborate with physicians, APPs, practice managers, and integration teams to assess provider experience, onboarding satisfaction, and workflow adoption.
  • Ensure that training materials, clinical protocols, and coaching initiatives support regulatory compliance, documentation standards, and VBC program objectives (e.g., HCC, Quality Measures).
  • Perform other related duties as assigned.

Requirements

  • Expertise in value-based care models, quality metrics (e.g., HEDIS, STAR, HCC), and payer programs.
  • Demonstrated experience with workflow optimization, change management, and coaching strategy.
  • Advanced proficiency in Microsoft Office, data dashboards, and reporting tools.
  • Strong analytical and project management skills with the ability to influence outcomes.
  • Ability to work independently in a fast-paced, cross-functional environment.
  • Master's degree in Nursing, Healthcare Administration, Public Health, or related field preferred.
  • Minimum 7 years of progressive leadership experience in healthcare operations, clinical training, or performance improvement.
  • Strong understanding of Electronic Medical Records (EMR) systems, preferably athena, and experience leading digital transformation in clinical settings.
  • Excellent communication, facilitation, and presentation skills across clinical and executive audiences.
  • Willingness to travel up to 50% to clinic locations, executive meetings, and integration events.
  • A commitment to providing excellent service to internal team members and patients.
  • High level of professionalism and integrity in all interactions.

Nice to have

  • Active clinical licensure (e.g., RN, NP, PA, CMA/RMA, LPN) preferred.
  • Bachelor's degree required

Compensation

  • $137,150.00 to

Benefits

  • Lead cross-functional improvement projects in partnership with Quality, Risk, Coding, Learning & Development, and Clinical Systems teams.
  • Promote continuous learning and knowledge-sharing across clinical and clerical roles through systemized training, workshops, and performance audits.
  • Lead enterprise-wide initiatives related to Mosaic platform optimization, medical margin enhancement, and technology adoption.
  • Integrate Risk, Quality, and Coding education into training curricula and workflow designs.
  • Bachelor's degree required; Master's degree in Nursing, Healthcare Administration, Public Health, or related field preferred.

This listing is sourced directly from Mosaic Health's careers page and normalized into a canonical job model.