Ironcladhq

Director, Marketing Technology & Operations

San Francisco · Director · Full-time

Sponsorship not specified$174k-$217kDetected 29 days ago

SalesforceMarketoGoogle AnalyticsCRMLeadershipMentoring

About the role

Contracts move faster, insights surface instantly, and agents push work forward, all with you in control.
That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On.

Own and evolve the marketing technology stack, including MAP, CRM integrations, attribution tooling, ABM platforms, website, and campaign management systems
Maintain deep expertise in legacy and established tools (Marketo, Salesforce, etc.) while proactively identifying gaps and modernization opportunities
Build and maintain a reliable data foundation: clean lead records, consistent attribution, and trustworthy reporting across the funnel
Partner closely with the finance team to support pipeline analysis and reporting
Lead the team's adoption of AI-powered tools and workflows across functions
Design and deploy agents and automations that reduce manual work, accelerate execution, and improve personalization at scale
Design and enforce scalable processes for campaign execution, lead management, funnel operations, and community engagement
Define and own the operational infrastructure that connects top-of-funnel brand programs through to closed-won pipeline
Partner with demand gen, content, and field teams to ensure operational readiness for campaigns and launches
Lead, mentor, and grow a team of GTM engineers and Ops specialists

8+ years in marketing operations, with at least 2 years in a leadership role
Deep hands-on experience with enterprise marketing technology stacks - you've built, migrated, and maintained these systems, not just managed vendors.
Preference for experience with Marketo, Salesforce, 6sense, Optimizely, GA4, Glean.
Demonstrated experience implementing AI tools, automations, or agents in a marketing context - you've shipped things, not just explored them
Strong understanding of the full marketing funnel and how ops connects each stage: brand → demand → pipeline → retention/community

Serve as the operational backbone for the marketing org - the person others come to when something needs to get done right

$174,000.00 - $217,000.00
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters.
The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate.
Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
Family forming support through Maven for you and your partner
401(k) plan with Fidelity with employer match (US Employees)

100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Paid time off - take the time you need, when you need it
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use

This listing is sourced directly from Ironcladhq's careers page and normalized into a canonical job model.