Biotechne

Scientific Support Admin

Minneapolis, MN · Internship

Sponsorship not specified$20k-$28kDetected 16 days ago

SalesforceCRMExcelResearchCommunicationProblem SolvingCritical ThinkingTime ManagementMicrosoft Office

About the role

By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics.
This position also includes updating electronic filing systems, managing various computer databases and spreadsheets, and preparing customer lists for field notifications, to send notification letters/emails.

$20.00 - $27.50 The duties of this position include managing customer QA document requests, by locating or creating the requested documents and working with QA to ensure a timely response to customers.
The Scientific Support Admin also evaluates scientific papers that cite use of products from Bio-Techne and enters relevant citations into the Reference Database.
Perform additional related duties as assigned.
Manage customer QA document requests, by locating or creating the requested documents and working with QA to ensure a timely response to customers.
Track requests, keep SOPs updated, and maintain a working knowledge of Bio-techne products.
Support Technical Service applications, helping ensure system scalability, security, performance and reliability.
Maintain electronic filing systems of company products.
CRM database support in the form of entering new contacts and activities, and logging and tracking completion of QA document requests.
Perform additional duties as assigned, including assisting other departments as needed.
Ability to work with a variety of computer applications and quickly apply these tools to fulfill the duties of the job with respect to communications, documentation, and customer support.

This position requires a minimum of a bachelor's degree, that included courses in the Biological Sciences, Biochemistry or equivalent.
Working knowledge of Microsoft Word, Excel, and Outlook is required.
Knowledge of Salesforce or similar CRM is preferred.
Working knowledge of Microsoft Access is preferred.
JOB SPECIFICATIONS (continued)

Computer skills that include working with the full suite of Microsoft Office products.
Strict attention to detail.
Skill in establishing effective interpersonal relationships such as the ability to solicit key ideas and information.
in problem solving and critical thinking, including the ability to identify and appropriately evaluate an alternative course of action.
Ability to make effective decisions and execute an appropriate course of action considering all relevant variables.
Proficient in planning, organizational, time management, and multi-tasking skills.
Excellent verbal and written communication skills.
Knowledge of safety and company rules and policies.
Ability to handle sensitive and proprietary information with discretion and confidentiality.
Ability to work hours that conform to standard business operations (7:00 A.M. to 6:00 P.M.).
Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

$20.00 - $27.50 The duties of this position include managing customer QA document requests, by locating or creating the requested documents and working with QA to ensure a timely response to customers. This position also includes updating electronic filing systems, managing various computer databases and spreadsheets, and preparing customer lists for field notifications, to send notification letters/emails. The Scientific Support Admin also evaluates scientific papers that cite use of products from Bio-Techne and enters relevant citations into the Reference Database. Perform additional related duties as assigned.

We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
Education and Experience:
We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.

This listing is sourced directly from Biotechne's careers page and normalized into a canonical job model.