Roche

Roche

Operations Partner & People Lead (Sr. Administrative Assistant & Team Manager)

Boston · Senior

Sponsorship not specified$89k-$165kDetected 13 days ago
LogisticsProcurementPerformance ManagementLeadershipCommunicationCollaborationMentoring

About the role

  • You will foster a high-performing, accountable, and collaborative team environment
  • You will monitor service quality, team capability, and recurring pain points and address any potential gaps
  • You will align team practices with PSD global HQ standards

Responsibilities

  • You will manage, coach, and develop a team of administrative business partners (Operations Partners)
  • You will manage performance, feedback, and development, and set clear priorities, expectations, and ways of working
  • You will collaborate closely with Operations Leadership on team priorities and complex or sensitive situations requiring alignment or escalation
  • You will drive consistency in how business support is delivered locally, in alignment with global practices to improve workflows, coordination, and overall team effectiveness
  • Administrative & Business Support Delivery (70%):
  • You will be expected to deliver high-quality executive and administrative support to senior leaders, ensuring accurate, timely, and professional delivery of administrative and business support outputs
  • You will support a broad range of administrative and business support activities aligned to our service offerings, including leadership meetings, forums, offsites and other high-visibility business activities and events
  • You will develop a strong partnership across various stakeholders.
  • You will build trusted working relationships with senior stakeholders and cross-functional partners, including People & Culture, Finance, Procurement, IT, Facilities, Legal/Compliance, and Communication

Requirements

  • You have a Bachelor's degree from an accredited institution or 10+ years of professional experience
  • You have direct people-management experience, including coaching, performance management, feedback, and development planning
  • You have experience supporting senior leaders in a fast-paced, matrixed, and high-discretion environment
  • you know how to use strong judgment, prioritization, and decision-making skills
  • You have experience managing complex calendars, meetings, travel, events, and competing stakeholder demands, and are proficient with enterprise collaboration, communication, and productivity tools
  • You have strong interpersonal, verbal, written, and influencing skills, and have built and cultivated important relationships both inside an organization and externally
  • You are comfortable occasionally supporting business needs outside of standard business hours across global time zones.

Nice to have

  • You have experience working in a large, global organization and are comfortable occasionally supporting business needs outside of standard business hours across time zones
  • You have experience with onboarding, vendor coordination and event execution
  • You have experience using new digital and AI-enabled tools and technologies
  • You are required to be in the office a majority of the time.

Skills

  • You will leverage Roche/Genentech systems and apply AI-enabled tools to improve team efficiency and productivity

Compensation

  • The expected salary range for this position based on the primary location of Boston, MA is $88,500 - $164,500.

Equal opportunity

  • equal opportunity employer.
  • If you have a disability and need an accommodation in relation to the online
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This listing is sourced directly from Roche's careers page and normalized into a canonical job model.