CrowdStrike, Inc.

CrowdStrike, Inc.

Sr. Technical Account Manager - Public Sector/Gov (Remote)

USA - Remote · Senior

Sponsorship not specified$110k-$160kDetected 7 days ago
PythonDistributed SystemsLinuxA/B TestingAccount ManagementCustomer SuccessCustomer SupportResearchCommunicationProblem SolvingCISSP

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odds of building a lasting career here

59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 24 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 100%

Of 19 labor certifications old enough to have been used, 0 expired without the employer filing the next step. Median time from filing to decision: 496 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

28 transfer filings in the last year, covering 28 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Are you passionate about Internet Security and Customer Advocacy?
  • Do you want to work where the people are as committed and as passionate as you are?
  • At CrowdStrike, you will be working with people who "wrote the book" on hacking and internet security.

Responsibilities

  • Serve as primary technical contact and augment our customer support teams
  • Maintain control of the overall resolution for any escalated case, leading cross-functional groups as needed.
  • Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal.
  • Support the sales teams in identifying account expansion opportunities.
  • Drive support cases to ensure issues are being resolved in a timely manner.
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

Requirements

  • Bachelor's Degree or equivalent experience
  • Experience working with Windows Server Operating Systems
  • Knowledge of enterprise web technologies, security and cutting-edge infrastructures
  • Ability to travel up to 25%
  • Bachelor's Degree in Computer Science or equivalent

Skills

  • Ready to join a mission that matters?
  • Excellent communication skills, written and verbal
  • Proven problem-solving skills

Compensation

  • Market leader in compensation and equity awards

Benefits

  • Market leader in compensation and equity awards
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Ensure customer success through proactive periodic health checks, product training, and developing and sharing best practices.
  • Create knowledge base content to capture new learning for reuse throughout the company and user base.

Company info

  • Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform.
  • Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward.
  • We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other.
  • We care deeply about our customers' success. We ensure they are protected, stable, and empowered to stop breaches.
  • We care deeply about our customers' success.
  • Onboard new customers to the CrowdStrike platforms.
  • Engage with customers at all levels of their organization, from the front lines of the SOC to the C-suite.
  • Research customers' technical issues in a timely manner and follow up with recommendations and action plans.
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This listing is sourced directly from CrowdStrike, Inc.'s careers page and normalized into a canonical job model.