Tmhcc
CTP Claims Examiner
Indiana - Carmel
Sponsorship not specifiedDetected 6 days ago
ExcelCustomer SupportCommunicationCritical ThinkingOrganizational SkillsMicrosoft OfficeClaims Management
About the role
- CTP, Claims Examiner At WorldTrips, a proud member of the Tokio Marine HCC group of companies, we believe in more than just business-we believe in empowering our people.
- Join a team where your success is our priority!
Responsibilities
- Maintain accurate claim files and document all claim activity within company systems.
- Deliver a high level of customer service by responding promptly and professionally to inquiries.
- Support audits, testing, process improvements, and other departmental initiatives as assigned.
- Collaborate with teammates to achieve departmental goals and contribute to a positive team environment.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- High attention to detail and the ability to maintain accurate documentation.
Requirements
- If you are a motivated professional with the skills and experience to succeed in this role, we encourage you to apply and join our team.
Skills
- Up to two years of experience in customer service, insurance, claims, healthcare, financial services, or a related field.
- Previous claims handling, insurance administration, or travel insurance experience is a plus.
- Strong analytical and critical thinking skills with the ability to make sound decisions based on policy guidelines.
- Excellent written and verbal communication skills with the ability to explain complex information clearly and professionally.
- Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
- Comfortable learning and using multiple claims management systems and technology platforms.
- A customer-focused mindset with the ability to handle sensitive situations with professionalism, empathy, and discretion.
- Hybrid Schedule, 2 days work from home and 3 days in office (fully remote work not available)
- Strong learning culture with ongoing development opportunities
- Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
- Basic life and disability insurance
Benefits
- 20 days of PTO, two floating holidays, approximately 11 paid holidays, and volunteer time off
- Paid parental leave
- Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
- You'll work closely with claimants, healthcare providers, and internal teams to ensure claims are handled accurately, efficiently, and in accordance with policy provisions.
- Investigate and evaluate travel insurance claims by reviewing documentation, medical records, and policy information.
Equal opportunity
- equal opportunity employer.
Visa & Work Authorization
- All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical conditio
This listing is sourced directly from Tmhcc's careers page and normalized into a canonical job model.