Ricoh Careers
Site Leader
Renton, WA, United States
Sponsorship not specifiedDetected 1 day ago
AR/VRLeadershipMentoringAccounts Payable
About the role
- Site Leader Position Summary The Site Leader oversees daily Accounts Receivable (AR) Check Processing operations, ensuring secure, accurate, and timely execution of all workflows while meeting contractual SLAs.
Responsibilities
- This role serves as the primary onsite customer contact, leads a small operations team, drives performance, and supports future expansion into additional Print & Mail services.
- Operational Leadership - Leads and performs daily AR check processing activities, including receipt, sorting, scanning, reporting, retention, and destruction. - Serve as the primary customer point of contact for operational issues, escalations, and service updates. - Monitor workload, establish priorities, and ensure service commitments are met. - Identify and implement process improvements that enhance efficiency and accuracy. - Coordinate and oversee the daily activities of an additional team member. - Provide training, coaching, and ongoing performance feedback. - Support corrective act...
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