Arlo

Senior Partner Enablement Engineer

Milpitas, CA · Senior

Sponsorship not specified$160k-$190kDetected 1 day ago

Computer VisionLeadershipCommunication

About the role

Applying We recognize that no candidate meets 100% of the qualifications listed above.
The pay range for this position reflects the minimum and maximum target for new hire salaries at commencement of employment and is expected to be between USD$160,000-190,000/year.
However, base pay offered may vary depending on multiple factors, including role, job-related knowledge, skills, relevant education and experience.

Ensure Partner Success
Interface directly with partners to understand integration needs, investigate issues, and guide successful adoption of platform capabilities.
Collaborate with Product, Engineering, QA, and Operations teams to plan, prioritize, and deliver work that supports partner success.
Translate partner needs, requests, and constraints into clear technical requirements and actionable work for internal teams.
Investigate complex partner-reported issues across APIs, services, firmware, and environments, performing root-cause analysis and driving resolution.
Communicate clearly and effectively with partners regarding findings, timelines, mitigations, and best practices.
Identify recurring partner pain points and drive systemic improvements to platform reliability, tooling, documentation, and processes.
Represent the partner perspective in internal technical discussions and influence platform and release decisions.
Partner Tooling & AI Enablement
Define, design, and build partner-facing tools and internal enablement systems that improve visibility, self-service, and overall partner experience.

Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
7+ years of professional software engineering experience, including ownership of production systems.
Strong understanding of APIs, integration patterns, versioning strategies, and backward compatibility.
Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
Familiarity with device platforms, firmware update processes, or IoT systems.
Serve as a senior technical point of contact for partners, ensuring a high-quality experience with the Arlo Partner Platform.
Required
Experience building and maintaining web applications or internal tools (e.g., dashboards, portals, or admin interfaces).
Proven ability to investigate complex technical issues and perform root-cause analysis across distributed systems.
Experience working cross-functionally to plan, prioritize, and deliver work across multiple teams.
Preferred
Experience working with B2B SaaS platforms, partner ecosystems, or developer-facing products.
Experience applying AI or automation to improve developer experience, documentation, support workflows, or operational efficiency.
Experience building or maintaining developer portals, partner platforms, or enablement tooling.
Exposure to observability, system health reporting, or release automation systems.

The pay range for this position reflects the minimum and maximum target for new hire salaries at commencement of employment and is expected to be between USD$160,000-190,000/year.

Develop lightweight web applications, dashboards, or portals that surface release status, environment health, integration insights, and change notifications.

This listing is sourced directly from Arlo's careers page and normalized into a canonical job model.